Retail Supervisor

1 week ago

West Bromwich, Sandwell, United Kingdom Utilita Energy Full time

Title:

Energy Hub SupervisornDepartment:

SalesnLocation:

West Brom HubnSalary:
£35,094 per annumnHours:

Monday – Saturday, shift rotations Basis

Are you an experienced people leader with a background in Retail, who is committed to delivering an excellent service to customers and the community?

We are looking for someone to lead our Energy Hub in West Brom.

We call our retail stores "Hubs" as they are a central place for our customers within the local community. This connects us, whether that be face to face, over the phone or live chat.

What can we offer you?


We offer you all the benefits you'd expect from one of the nation's biggest and best energy challengers, including: competitive salary, contributory pension scheme, bonus up to 10% of salary and a health care scheme.

You'll also get the chance to work for one of the top CEOs in the UK, as voted for by Glassdoor's 2022 Employee's Choice Awards


We aim to provide you with a uniquely inclusive and diverse workplace, which showcases the extraordinary in all of us, by enabling you to be the best you can be.

Putting the customer first is part of how we live and breathe at Utilita. Alongside our values – Fairness, Smart and Sustainability – this ethos guides every decision we make.

What does this role involve?


You will ensure your retail Hub remains a support for our customers, offering energy advice, promoting Utilita products and services and providing a community space.

nDay to day, you will;


ensure all staff have the right tools and resources to deliver a customer first service;narrange rotas to ensure all communication channels with our customers such as, live chat, telephone, and face to face are always covered;nmentor, coach, and support your team to achieve business goals in line with our vision and values;nensure our hubs are a safe environment for both customers and employees;nconduct audits, create, and evaluate reports;nwork to sales and services targets and sell Utilita and partner products;nattend community and charity events to raise our brand and promote our "Pro Planet, Pro Pocket" message.

Who are we looking for?


As an experienced leader coming from a retail environment, you will know what it takes to motivate and empower your team.

You will be happy to roll up your sleeves to get involved.


If you are looking for to be the face of Utilita, speaking directly with our customers and keen to be involved in your local community, then this maybe the role for you.

This is a full-time role covering 40 hours per week, on a rota, Monday – Saturday.


You will be required to attend our main head office in Chandlers Ford for the first four weeks for our comprehensive induction training, to ensure you have all the knowledge and tools to support your team and our customers, (Expenses will be covered).


Our employees, just like our customers come from all walks of life, and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.

Additional benefits available on your first day


Utilita Bonus Scheme, made up of personal and company elements.nCareer progression, 32% of our vacancies in 2022 were filled internally.nPension scheme, Utilita contribution at 4% of your salary when you contribute 5%n25 days annual leave plus bank holidays.nThe opportunity to win tickets to major outdoor events with Utilita Extra –including, gigs and shows at the Utilita Newcastle, Sheffield and Birmingham arenas.nDiscounted employee energy tariffs.nAccess for you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.nWe are in the process of setting up our own charitable foundation and offer all our staff a paid volunteering day every year.

Plus the chance to be involved in various fund-raising opportunities.nA health care scheme that includes dental, eye care, treatments, and diagnostics health consultations.nDeath in service, twice your annual salary.nEmployee Assistance Programme with access to counselling support, legal and financial advice 24/7 365 days a year, as well as a GP line and Your Care.

About us


Founded in 2003, Utilita is the first – and still only - energy company created to help households use less energy, by giving them better control via digital technology.

Which is why we were voted Sustainable Tech Company of the Year 2022 in the Southern Tech 100 companies and our industry-leading smartphone app (USwitch Awards won best app 2018, 2020 and 2022).


Utilita is Britain's leading Smart Pay as You Go energy provider, with over 800,000 customers, and thanks to having better control, its customers use around 11% less energy than the average bill paying household.


Utilita is committed to becoming a net zero business by 2030 and was named Green Energy Disruptor of the Year at the Better Society Energy Awards in October 2021.

We are the only supplier created to help customers use less energy, which is why sustainability in one of our core values.


The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.

  • Retail Supervisor

    1 week ago

    West Bromwich, Sandwell, United Kingdom Utilita Energy Full time £35,094

    Title:Energy Hub Supervisor Department: Sales Location: West Brom Hub Hours: Monday – Saturday, shift rotations Basis Are you an experienced people leader with a background in Retail, who is committed to delivering an excellent service to customers and the community? We are looking for someone to lead our Energy Hub in West Brom. We call our retail...

  • Retail Supervisor

    1 week ago

    West Bromwich, Sandwell, United Kingdom Utilita Energy Full time

    Job DescriptionTitle: Energy Hub Supervisor Department: SalesLocation: West Brom HubSalary: £35,094 per annumHours: Monday – Saturday, shift rotations BasisAre you an experienced people leader with a background in Retail, who is committed to delivering an excellent service to customers and the community?We are looking for someone to lead our Energy Hub in...

  • Retail Door Supervisor

    1 week ago

    West Bromwich, Sandwell, United Kingdom Sports Direct Full time

    Company DescriptionWe have no intention of slowing down and we have a mind-blowing continued expansion plan.Part of our success is owed to our dynamic ,commercially driven and passionate teams and with growth comes opportunity, so we are looking for an a front of House supervisor to join us in building the future and sharing in our successJob Description At...

  • Production Supervisor

    1 week ago

    West Bromwich, Sandwell, United Kingdom 2 Sisters Food Group Full time

    Job Introduction Great opportunities to help feed the nation at a leading UK food manufacturing company.Here at 2 Sisters Food Group we are proud to be counted amongst the nation's key workers with our relentless work helping to feed Great Britain. We currently have exciting opportunities for Production Supervisor to join the team in West Bromwich.The hours...

  • Transport/dispatch Supervisor

    1 week ago

    West Bromwich, Sandwell, United Kingdom 2 Sisters Food Group Full time

    Job Introduction Great opportunities to help feed the nation at a leading UK food manufacturing company.Here at 2 Sisters Food Group we are proud to be counted amongst the nation's key workers with our relentless work helping to feed Great Britain. We currently have exciting opportunities for Transport/Dispatch Supervisor to join the team in West...

  • Hygiene Supervisor Night

    1 week ago

    West Bromwich, Sandwell, United Kingdom 2 Sisters Food Group Full time

    Job Introduction Here at 2 Sisters Food Group we are proud to be counted amongst the nation's key workers with our relentless work helping to feed Great Britain. We currently have exciting opportunities for Hygiene Supervisor on Night Shift to join the team in West Bromwich.The hours of work and shift patterns are:Tuesday - Saturday 10 PM - 6 AMThe rates of...

  • Despatch Operative Am Shift

    1 week ago

    West Bromwich, Sandwell, United Kingdom 2 Sisters Food Group Full time

    Job Introduction We currently have exciting opportunities for Despatch Operative to join the team in West Bromwich (site D).The hours of work and shift patterns are:Monday till Friday 5.45am - 1.45pmThe rate of pay is £11.14Main Responsibilities Loading Pallets Loading vehicles Unloading vehicles Checking consignments Ensuring any discrepancies are...

  • Team Leader

    1 week ago

    West Bromwich, Sandwell, United Kingdom CeX Full time

    Retail Team Leader with a passion for games, DVDs, gadgets and computersLocation: West BromwichAbout Us; We are a rapidly expanding company currently operating over 300 Stores spanning the UK, Ireland, Spain, America, Australia, Mexico, Netherlands, Poland and India. We trade games, DVDs, gadgets, mobile phones, computing products, and flat panel technology...

  • Warehouse Operatives

    1 week ago

    West Bromwich, Sandwell, United Kingdom Recruitpedia Nxt Gen Recruitment Full time

    Warehouse Operatives / Forklift Truck Drivers| West Bromwich | Full Time | Competitive SalaryWarehouse Operatives / Forklift Truck DriversAn exciting position has become available for a full-time Warehouse operator to join a friendly team based in West Bromwich.The company is expanding fast and is passionate about staff progression. If you can deliver the...

  • Retail Supervisor

    3 weeks ago

    West Bromwich, United Kingdom Deichmann Full time

    Purpose : Deichmann have an exciting new opportunity with an immediate start for a Supervisor to join the team. In return for your hard work, you will be offered a competitive hourly rate of up to £12.64 per hour + non contractual performance related bonus. Are you looking for a more exciting challenge in your retail career? If yes, then Deichmann...

  • Retail Supervisor

    3 weeks ago

    West Bromwich, United Kingdom Select Fashion Full time

    Job description Position: Supervisor 16 hrs (must be flexible) Reporting to: Store Manager TEAM WORKING 1. Actively promotes the benefits of excellence in team work 2. Seeks to build balanced and diverse team 3. Develops team to ease difficulty of colleagues 4. Knows the strengths and weaknesses of each team member 5. Appropriately responds to team...

  • Retail Door Supervisor

    2 months ago

    West Bromwich, United Kingdom Frasers Group Full time

    Company Description Sports is the retail success of the last decade .Our unrivalled growth across the UK and Europe really sets us apart from the rest. We have no intention of slowing down and we have a mind-blowing continued expansion plan. Part of our success is owed to our dynamic ,commercially driven and passionate teams and with growth comes...

  • Retail Door Supervisor

    2 weeks ago

    West Bromwich, United Kingdom Sports Direct Full time

    **Company Description** We have no intention of slowing down and we have a mind-blowing continued expansion plan. Part of our success is owed to our dynamic ,commercially driven and passionate teams and with growth comes opportunity, so we are looking for an a front of House supervisor to join us in building the future and sharing in our success **Job...

  • Retail Supervisor

    2 weeks ago

    West Bromwich, West Midlands, United Kingdom Utilita Energy Full time €35,094

    Job Description Title: Energy Hub Supervisor Sales Location: West Brom Hub Hours: Monday - Saturday, shift rotations Basis Are you an experienced people leader with a background in Retail, who is committed to delivering an excellent service to customers and the community? We are looking for someone to lead our Energy Hub in West Brom. We call our retail...

  • Retail Supervisor

    1 month ago

    West Bromwich, West Midlands, United Kingdom Utilita Energy Full time €35,094

    Title: Energy Hub Supervisor Department: Sales Location: West Brom Hub Hours: Monday – Saturday, shift rotations Basis Are you an experienced people leader with a background in Retail, who is committed to delivering an excellent service to customers and the community? We are looking for someone to lead our Energy Hub in West Brom. We call...

  • Retail Supervisor

    4 weeks ago

    West Bromwich, West Midlands, United Kingdom Utilita Energy Full time €35,094

    Job Description Title: Energy Hub Supervisor Sales Location: West Brom Hub Hours: Monday - Saturday, shift rotations Basis Are you an experienced people leader with a background in Retail, who is committed to delivering an excellent service to customers and the community? We are looking for someone to lead our Energy Hub in West Brom. We call our retail...

  • Retail Supervisor

    1 month ago

    West Bromwich, West Midlands, United Kingdom Utilita Energy Full time €35,094

    Title: Energy Hub Supervisor Department: Sales Location: West Brom Hub Hours: Monday – Saturday, shift rotations Basis Are you an experienced people leader with a background in Retail, who is committed to delivering an excellent service to customers and the community? We are looking for someone to lead our Energy Hub in West Brom. We call...

  • Retail Supervisor

    4 weeks ago

    West Bromwich, West Midlands, United Kingdom Utilita Energy Full time €35,094

    Title: Energy Hub Supervisor Department: Sales Location: West Brom Hub Hours: Monday – Saturday, shift rotations Basis Are you an experienced people leader with a background in Retail, who is committed to delivering an excellent service to customers and the community? We are looking for someone to lead our Energy Hub in West Brom. We call...

  • Retail Supervisor

    4 weeks ago

    West Bromwich, West Midlands, United Kingdom Utilita Energy Full time €35,094

    Title: Energy Hub Supervisor Department: Sales Location: West Brom Hub Hours: Monday – Saturday, shift rotations Basis Are you an experienced people leader with a background in Retail, who is committed to delivering an excellent service to customers and the community? We are looking for someone to lead our Energy Hub in West Brom. We call...

  • Retail Supervisor

    2 weeks ago

    West Glamorgan, United Kingdom Mamas & Papas Full time

    **Retail Supervisor**: **Stores**: **Swansea (Mamas & Papas at NEXT)**: Mamas & Papas at NEXT 10-12 Morfa Shopping Centre Swansea SA1 7BP **Overview**: Mamas & Papas are now the UKs largest baby products specialist retailer in the UK, but more importantly we're the baby products retailer of choice. Our store teams, are that warm arm of reassurance, that...

  • Retail Supervisor

    4 weeks ago

    West Bromwich, United Kingdom Utilita Full time

    **Title**:Energy Hub Supervisor **Department**:Sales **Location**:West Brom Hub **Salary**:£35,094 per annum **Hours**:Monday - Saturday, shift rotations Basis Are you an experienced people leader with a background in Retail, who is committed to delivering an excellent service to customers and the community? We are looking for someone to lead our Energy...

  • Retail Supervisor

    3 weeks ago

    West Bromwich, United Kingdom Utilita Full time

    **Title**:Energy Hub Supervisor **Department**:Sales **Location**:West Brom Hub **Salary**:£35,094 per annum **Hours**:Monday - Saturday, shift rotations Basis Are you an experienced people leader with a background in Retail, who is committed to delivering an excellent service to customers and the community? We are looking for someone to lead our Energy...

  • Retail Supervisor

    3 weeks ago

    West Bromwich, United Kingdom Superdrug Full time

    **New Store!** ***Hours**:16 hours a week with an opportunity to work more hours. **Salary**:Up to £11.20 per hour. **Why Superdrug?** Passionate about beauty and health? Good motivator? Can you keep it fun for your team when the pressures on? Leading your team, hitting targets, progressing your career, that’s what it’s all about. Hard work, yes,...

  • Retail Supervisor

    3 weeks ago

    West London, United Kingdom Office Shoes Full time

    Love Shoes? Want to work in a fast paced environment? Enjoy engaging with customers? Then Office has the career for you! Our OFFICE store teams are passionate, knowledgeable and energetic and we are always on the look out for new individuals to help us deliver a brilliant shopping experience for our customers. As a Supervisor for OFFICE, you will act as an...

  • Retail Supervisor

    2 weeks ago

    West London, United Kingdom Office Shoes Full time

    Love Shoes? Want to work in a fast paced environment? Enjoy engaging with customers? Then Office has the career for you! Our OFFICE store teams are passionate, knowledgeable and energetic and we are always on the look out for new individuals to help us deliver a brilliant shopping experience for our customers. As a Supervisor for OFFICE, you will act as an...

  • Retail Supervisor

    1 month ago

    West Bromwich, United Kingdom Utilita Energy Full time

    Title: Energy Hub SupervisorA variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.Department: SalesLocation: West Brom HubSalary: £35,094 per annumHours: Monday – Saturday, shift rotations BasisAre you an experienced people leader with a background in Retail, who is committed to...

  • Retail Supervisor

    2 weeks ago

    West Bromwich, United Kingdom Utilita Energy Full time

    Title: Energy Hub SupervisorA variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.Department: SalesLocation: West Brom HubSalary: £35,094 per annumHours: Monday – Saturday, shift rotations BasisAre you an experienced people leader with a background in Retail, who is committed to...

  • Retail Supervisor

    4 weeks ago

    West London, United Kingdom Office Shoes Full time

    Love Shoes? Want to work in a fast paced environment? Enjoy engaging with customers? Then Office has the career for you!Have you got what it takes to succeed The following information should be read carefully by all candidates.Our OFFICE store teams are passionate, knowledgeable and energetic and we are always on the look out for new individuals to help us...

  • Retail Supervisor

    3 weeks ago

    West Bromwich, United Kingdom Utilita Energy Full time

    Title: Energy Hub Supervisor Department: Sales Location: West Brom Hub Salary: £35,094 per annum Hours: Monday – Saturday, shift rotations Basis Are you an experienced people leader with a background in Retail, who is committed to delivering an excellent service to customers and the community? We are looking for someone to lead our Energy Hub in...