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Receptionist/administrator

3 months ago

Liverpool, Liverpool, United Kingdom Ford medical practice Full time

Do you want to work in a rewarding patient facing role whilst working alongside supportive and friendly colleagues?


We are looking for someone who is available to work 20 hours over 4 days between the hours of 7:45am-6:45pm Monday to Friday.

Shifts/days to be agreed.

Flexibility is essential.

Key Skills

  • Excellent face to face communication
  • Excellent telephone manner
  • Respect for patient confidentiality at all times
  • Excellent IT skills
  • Have the ability to remain calm under pressure
  • Previous experience in primary care preferred but not essential We are looking for people that are flexible and able to help cover sickness and holidays in the team.
Duties to include

  • Maintaining and monitoring the Practice appointment system
  • Answer incoming phone calls and dealing with appropriately
  • Dealing with the patient requests appropriately
  • Data Entry into patient's records as necessary
  • Processing of prescriptions
  • Signpost patients to appropriate services
  • Dealing with requests from patients, other team members and external agencies
  • Handling of new and temporary registrations and patient documentation / information as required
  • Manage queries efficiently
  • Photocopy documentation as required
  • Maintain a clean tidy, effective working area at all times
  • Maintaining confidentiality at all times
  • Other duties commensurate with role
Overview of our organisation

Ford Medical Practice is a 6000 patient practice and pride themselves in being:

  • Consistently high QOF achievers
  • A paper light, digital exemplar Practice using the EMIS Web clinical system
  • A friendly, innovative and forward thinking Practice
  • A Training Practice
The team currently consists of 2 GP Partners, 3 Practice Nurses, Reception and Administration Team and Management Team.

Previous applicants need not apply.

If you are interested in this vacancy, we would love to hear from you.

Interviews:
Dates to be confirmed

Job Types:
Part-time, Permanent

Pay:
£11.50 per hour

Expected hours:
No less than 20 per week

Application question(s):

  • Why do you want to be a Medical Receptionist?

Work Location:
In person

Application deadline: 28/06/2024