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Reception Manager

3 months ago

Basingstoke, Hampshire, United Kingdom Britannia Hotels Full time

Basingstoke Country Hotel and Spa

Location: Basingstoke, RG27 9JS, United Kingdom

Address: Scures Hill

We have an exciting new vacancy

Receptionist Manager

The Basingstoke Country Hotel is a 100 bedroom-hotel that boasts a stylish Brasserie, offering casual dining and food for the whole family. The Hotel has 5 conference rooms catering for between 25 to 240 delegates providing for various events and wedding functions.

Benefits include:

An attractive salaryCareer development opportunities throughout the UKSignificant staff discount rates when staying at one of our 60 hotels in the UK50% discount off food and drink if staying at one of our hotelsFriends and family hotel stay discountsReduced membership at our Leisure clubsFree meals on duty (when applicable)Employee referral scheme Free Uniform (if applicable to your role)Up to 28 days holiday including bank holidays per annum.Auto enrolment pension scheme
As our NewReception Manager your duties will include:Running our busy reception desk in a professional manner with customer service at the forefrontManaging and training the front office teamMaximising revenue and minimising loss within the DepartmentEnsure all monies, floats and accounts are managed effectivelySupport other departments and be part of the Duty Manager RotaOperationally be involved with checking guests in and outThe successful candidate will be organised, punctual and well-presented, with excellent communication and customer service skills. Knowledge of Opera would be advantageous.

We are an equal opportunities employer. We require all employees to provide us with evidence of their right to work in the UK. All data will be stored in accordance with our privacy policy found on our website. Strictly no agencies. No commissions or other charges will be paid in any circumstances.