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Branch Administrator

3 months ago

Leeds, Leeds, United Kingdom UNISON Northern Health & Community Branch Full time
An exciting opportunity has arisen for an Administrator to work from our small but busy office in Leeds. This role is full time, 37.5 hours per week and would suit an administrative-minded individual. We are open to part time / job sharing.


You will act as the main point of contact for trade union members seeking advice and support around workplace issues.

You will need to be able to take detailed and accurate messages, then create a referral using Excel and Word mail merge.

You will also carry out weekly data cleansing of records. You will report to the office manager who will delegate tasks to you.

You will work to high standards of customer service and be sensitive to the needs of each individual member.

ESSENTIAL REQUIREMENTS:

  • GCSE English and Maths A-C or equivalent
  • Confident with all Microsoft Office packages
  • Previous administrative experience
  • Polite telephone manner
  • Excellent written and verbal communication skills

PERSONALITY PROFILE:

  • Extremely organised
  • Able to prioritise a changing todo list
  • Excellent attention to detail
  • Uses initiative
  • Comfortable working both individually and as part of a team

DESIRABLE

  • Previous Office/Administrative experience in an NHS environment
  • Advanced Excel & Word skills
  • Typing/WP RSAII or equivalent or demonstrable experience
  • Experience drafting agendas and taking minutes at meetings
  • Knowledge and understanding of trade unions

Benefits
The salary mirrors the start of NHS Agenda for Change Band 3. After 2 years' experience, this would increase to the top of that banding. Annual leave entitlement is 27 days per annum plus 8 bank holidays, pro rata. This will rise to 29 days after 5 years and 33 after 10 years, pro rata.

You will be entitled to join a NEST pension scheme. The dress code is casual - you will be provided with a branded polo shirt.

This is a permanent part time post, office hours are 8:30am to 4:30pm.

The job is office based but there will be a view to some shifts being home / hybrid working after we are satisfied you are competent in the role.

Application deadline: 24/03/2023

Job Types:
Full-time, Permanent

Salary:
From £21,730.00 per year

Benefits:

  • Onsite parking

Schedule:

  • Monday to Friday

COVID-19 considerations:


The office is on NHS property and at present the rules mean you will be required to wear a face mask when moving around on site but not at your desk.

Regular lateral flow tests are required.

Application question(s):

  • Tell us what you know about trade unions?
  • Tell us about your experience using Excel, Word and Outlook.
  • Why do you want to leave your current job?
  • What attracts you to this role and why do you think we should interview you?

Work Location:
Hybrid remote in Leeds