Administration Assistant

1 week ago


Chichester, West Sussex, United Kingdom Sussex Partnership NHS Foundation Trust Full time

Job Title: Administrative Assistant at Chapel Street Clinic

We are seeking a proactive individual to join our team at Chapel Street Clinic in Chichester. If you are someone who enjoys using your people and administration skills to make a positive impact by supporting mental health services in the community, then this opportunity is for you.

Job Summary

  • Providing administrative support to the Referrals Administration Co-ordinator and wider admin team.
  • Covering reception and switchboard duties, ensuring effective communication with patients.

Main Duties of the Job

  • Booking assessment appointments by telephone or letter, adding them to the patient administration system and Outlook calendars.
  • Supporting the admin team with printing, sending out letters, and entering data.
  • Providing relief reception and telephony cover at Chapel Street Clinic and Bedale Centre.

About Us

Our team at Chapel Street Clinic is known for being friendly, caring, and dedicated to providing quality support to clinical staff. We offer a welcoming environment and opportunities for growth and development.

As part of our commitment to staff well-being, we provide generous holiday entitlement, car parking reimbursement, NHS pension, and access to various discount schemes and support programs.

Job Responsibilities

  • Booking assessment appointments and ensuring communication with clinicians.
  • Sending letters to patients and GPs, uploading documents, and handling telephone calls.
  • Welcoming visitors, managing post, and supporting outpatient appointments.

You will work closely with the admin team, Referrals Administration Co-ordinator, and clinical staff, requiring excellent communication and interpersonal skills.

Qualifications

Essential

  • NVQ2 or equivalent, good standard of secondary education.
  • PC skills and knowledge of Microsoft Office software.

Knowledge/Experience

Essential

  • Previous reception and switchboard experience.
  • Experience working with the public.


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