Senior Associate

1 week ago

Burgess Hill, West Sussex, United Kingdom Amex Full time

You Lead the Way. We've Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways.

When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other.

Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.


At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success.

Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day.

And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The Global Accounts Receivables (GAR) team is part of the Enterprise Platforms Centre of Excellence (COE).

The wider COE team plays a key role in the development of New Card Products, Benefit Programs, Lending and Commerce initiatives that help grow revenue, deepen customer engagement, and increase card member value.

Within GAR, the GlobeStar Parameters team manages the configuration of products and software that delivers on business growth and compliance.


We are looking for a Digital Product Manager to join us in the GlobeStar Parameters team to help support our GlobeStar markets.

These cover the Consumer, Small Business (SBS) and Corporate lines of business. The team will support anything from new product launches, product refreshes and re-pricing, through to compliance and regulatory requirements.

How will you make an impact in this role?

  • Working with Business Partners and other Stakeholders to undertake detailed analysis of prioritized requests
  • Solutioning and documenting required changes, in a clear and auditable manner
  • Collaborating with Engineering and Product teams on individual requests and wider initiatives and programs of work
  • Supporting the intake process to assess and prioritise new change requests
  • Ensuring adherence to and compliance with Amex Governance protocols

Minimum Qualifications:

  • Working with Business Partners and other Stakeholders to undertake detailed analysis of prioritized requests
  • Solutioning and documenting required changes, in a clear and auditable manner
  • Collaborating with Engineering and Product teams on individual requests and wider initiatives and programs of work
  • Supporting the intake process to assess and prioritise new change requests
  • Ensuring adherence to and compliance with Amex Governance protocols
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life.

Benefits include:

  • Competitive base salaries
  • Bonus incentives
  • Support for financialwellbeing and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global onsite wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

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