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Senior Associate Digital Product Management
4 months ago
You Lead the Way. Weve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
The International Card & Risk Services Technology (ICRST) EMEA team has a mission to power and protect the International Card Services business. Our team provides 4 functions to achieve this mission Regional Services, Product Management, Engineering and Cross-Platform Delivery. This role sits within the Digital Product Management function, helping to deepen collaboration between the ICS Business and Technology by integrating journey planning and execution to bring together International Card Services (ICS) & Technology roadmaps for efficient execution. The role will also work closely with the ICRST Engineering team to deliver engineering opportunities that drive high value for EMEA local markets.
How will you make an impact in this role?
As this role is in a new team, to succeed as Associate Digital Owner, you will need to be comfortable with ambiguity. You will help establish two newly formed engineering teams backlog, crafting and prioritising features and stories to drive the maximum value and best customer experience in line with the ICRST vision & strategy. You will execute against the ICS product roadmaps in close partnership with the ICRST EMEA Engineering team.
Supports the creation and maintenance of the product backlog, prioritizing features and user stories Partners closely with Product Manager to understand the vision and roadmap to be able to effectively prioritise backlog to drive ICRST outcomes Facilitates resolution of risks, issues and changes related to the product development lifecycle. Involvement includes modifications, upgrades and maintenance of products Collaborates with cross-functional teams including Product, Technology and other adjacent stakeholders to gather and document product requirements and to ensure timely delivery of product features, following agile development methodologies Understands competitive and internal positioning for their product through internal and external market researchMinimum Qualifications
Proven years direct associate product owner experience Experience in partnering closely with engineering teamsPreferred Qualifications
Understanding of Agile methodology Lending product or marketing experienceWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunitiesOffer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
