Receptionist

2 weeks ago


Birmingham, Birmingham, United Kingdom The Castle Practice Full time

Job summary

Receptionists required for a busy GP practice in Castle Bromwich.

We are looking for someone with preferably with experience who isflexible and computer literate, able to perform under pressure with excellent attentionto detail , reliable, and a great multitasker for this fast paced receptionist role.

The position available is for

25 hours - 5 days per week 2 evenings and 3 early shifts

Interviews will be held on Tuesday 18th June 2024

Main duties of the job

Main duties of the role are:

The suitable candidate will be required to answer telephone calls,manning front reception desk to receive, assist and direct patients inaccessing the appropriate service or healthcare professional in a courteous,efficient and effective way.

Undertake General Office admin duties including new patientregistrations, the transfer and processing of medical records, maintenance ofpaper and electronic medical records and other day to day office duties in atimely and effective manner.

Have a good standard of education including Math and English.

Previous experience of computer based systems and software packages aredesirable.

About us

We are a Busy GP Practice in North Solihull with 5 Partners, 5 SalariedGPs 1 ANP 3 Practice Nurses 3 HCAs 2 Secretaries and a large Reception and IT/AdminDepartment.

Our work ethic is to be amongst other things, is to be an efficient,empathetic communicator who are able to talk with patients, colleagues andoutside agencies face to face and over the phone, self-motivated, well organized and a greattime keeper.

Job description

Job responsibilities

Job Title:

Receptionist

Responsible to:

Practice Manager/Lead Receptionist

Responsible for:

N/A

Job Purpose:

To ensure that the reception area of the Practice runs smoothly, provides a high level of service to patients, doctors, nurses and other members of the Practice team

Duties and Responsibilities

Telephone Duties

1.

Making appointments

2.

Taking requests for prescriptions

3.

Giving out results

4.

Ambulance transport bookings

5.

Home visit requests

6.

Deal with general enquiries and complaints

7.

Contacting other providers

Reception Duties

8.

Register new patients and temporary residents

9.

Greet and direct patients and visitors

10.

Making appointments

11.

Handing out prescriptions

12.

Ensure outstanding queries are explained and handed over to next shift, as necessary

13.

Respond to needs of doctors and nurses during surgery

14.

Collect payments from patients for non-NHS services

15.

Deal with general enquiries and complaints

Filing

16.

Pulling medical envelopes when requested by doctors

Prescriptions

17.

Dealing with requests for repeat prescriptions

18.

Raising prescriptions as per Practice protocols

19.

Dealing with queries relating to repeat prescriptions

General

20.

Input and extract information from Practice computer system

21.

Observe health and safety guidelines at all times

22.

General housekeeping ( keeping reception and waiting areas tidy)

23.

Make refreshments for doctors and other team members, participate in washing up

24.

Any other reasonable duties as necessary

Person Specification

Qualifications

Essential

Job Title:Receptionist Recruiter:Practice Manager/Lead Receptionist QualificationsEssentialDesirable Good standard of general education GCSE Mathematics C or above GCSE English C or above AMSPAR Receptionist certificate NVQII in Customer Care CLAIT Qualification ExperienceEssentialDesirable Experience of working with the general public Experience of reception work Experience of working within General Practice SkillsEssentialDesirable Excellent communication skills (Written and Oral) IT skills Clear, polite telephone manner Time Management and the ability to work to deadlines Problem solving skills Interpersonal skills BehavioursEssentialDesirable Smart, polite and confident Planning and organising Performing under pressure Adaptability Using initiative Team working Self motivated Flexibility Confidentiality KnowledgeEssentialDesirable Knowledge of SystmOne
  • Receptionist

    2 weeks ago


    Birmingham, Birmingham, United Kingdom Twenty 4 Seven Full time

    School Receptionist Are you a proactive and hardworking individual with experience in school administration? If so, Twenty 4 Seven Education is currently looking for School Receptionists to join our team in Birmingham schools. We are seeking candidates who are proficient in school systems and have a drive to learn new skills quickly. While prior school...

  • Receptionist

    2 months ago


    Birmingham, Birmingham, United Kingdom Pertemps Full time

    Are you a friendly and organized individual looking for a new role within a school environment? My client based in Lickey are currently looking for a receptionist to join their team. As the first point of contact for parents and visitors, you'll play a crucial role in creating a positive impression. If you enjoy providing excellent customer service and...

  • Receptionist

    2 weeks ago


    Birmingham, Birmingham, United Kingdom Pertemps Birmingham Commercial Full time

    **Receptionist**TemporaryBirmingham£9.50 Per Hour**About The Company: **My client is looking to take on a Corporate Receptionist, based in Birmingham City Centre from 24th January - 3rd March.If you have previous Reception experinece and are looking for a temporary role please read on...**About The Reception Position: **. Meet and Greet Clients...

  • Receptionist

    2 weeks ago


    Birmingham, Birmingham, United Kingdom Malmaison Full time

    Receptionist, MalmaisonRate of pay £24856 Per Annual / 40 hours per week Type of contract: Permanent Location: Birmingham We are looking for a friendly, passionate and energetic receptionist to join the team at Malmaison. You will be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a...

  • Receptionist

    2 weeks ago


    Birmingham, Birmingham, United Kingdom Starting Point Recruitment Full time

    Receptionist Enhanced DBS essential Flexible weekend working occasional Uniform to be worn To be trained and willing to be trainedDetails Receptionist Role:- Pay rate:£9.90 per hour- Start Date: Immediately- Hours:35 hours per week - 9:00am-16:00pm- Location: Birmingham- Duration: Temporary ongoingRole Receptionist: Receive and welcome both general and...

  • Receptionist

    2 weeks ago


    Birmingham, Birmingham, United Kingdom LMA Full time

    A brilliant property firm are seeking an experienced Corporate Receptionist to join their busy front desk. This role is based in Birmingham City and is an ongoing temporary position. The shift hours are 12:30pm-7pm. Experience in a corporate environment isessential.Key Responsibilities: Greet and welcome guests as soon as they arrive at the office Direct...

  • Receptionist

    2 weeks ago


    Birmingham, Birmingham, United Kingdom Country Court Full time

    Receptionist - Required at Heartlands Nursing Home, Birmingham B26, Part of the Country Court FamilyHours: Days 37.5 Hours per week (Shift Times 09:00-17:00 Monday to Friday)Heartlands Nursing Home is one of the leading care homes in Birmingham & we specialise in providing individualised residential, dementia & nursing care that supports residents with their...


  • Birmingham, Birmingham, United Kingdom Page-Hired Full time

    Receptionist / Administrator based in Birmingham City Centre.A large organisation looking for an experienced Receptionist to join their organisation based in Birmingham City Centre.The role of Receptionist / Administrator:Responsible for the management of the reception services providing a high class first impression to incoming visitors and clients. Provide...

  • Receptionist

    2 weeks ago


    Birmingham, Birmingham, United Kingdom KC Group Full time

    Our client who are based in the outskirts of Birmingham City Centre, are a leading PR/ Marketing company. They are looking for a receptionist on a full-time, permanent basis to join their expanding team. The company offer a fantastic working environment along with great career progression prospects.The salary for this position is £22,000 per annum.This role...

  • Receptionist

    2 weeks ago


    Birmingham, Birmingham, United Kingdom Rape & Sexual Violence Project Full time

    Vacancy - ReceptionistHours:Friday 9am-5pm, 8 hours per week Salary:£90.56 per week.We are looking to recruit a female Receptionist to support our Administrative Team in the smooth running of reception. You will need to have previous experience of working as a receptionist, be warm, friendly and well presented to greet visitors to RSVP. You will have a good...

  • Receptionist

    2 weeks ago


    Birmingham, Birmingham, United Kingdom Pertemps Network Group Full time

    Job Description:ReceptionistTemporaryBirmingham£9.50 Per HourAbout The Company:My client is looking to take on a Corporate Receptionist, based in Birmingham City Centre from 24th January - 3rd March.If you have previous Reception experinece and are looking for a temporary role please read on...About The Reception Position: Meet and Greet Clients...

  • Receptionist

    2 weeks ago


    Birmingham, Birmingham, United Kingdom Radisson Blu Hotel Birmingham-Rooms Full time

    Radisson Hotel Group is one of the world's largest hotel groups with nine distinctive hotel brands, and more than 1,600 hotels in operation and under development in 120 countries. The Group's overarching brand promise is Every Moment Matters with a signature Yes I Can service ethos.People are at the core of our business success and future. Our people are...

  • Afternoon Receptionist

    2 months ago


    Birmingham, Birmingham, United Kingdom City of Birmingham Symphony Orchestra Full time

    The CBSO is seeking an Afternoon Receptionist to work as part of our Centre Team. The main duties of the Afternoon Receptionist include welcoming players, staff and visitors, managing the switchboard , and franking the outgoing mail.

  • Receptionist

    2 weeks ago


    Birmingham, Birmingham, United Kingdom Protocol Full time

    Protocol are delighted to be recruiting for a Receptionist on behalf of an Educational establishment within the Edgbaston area on a temporary assignment.22.5 hours per week, Monday - FridaySalary:£11ph**Ideally you will have an Enhanced DBS on the update service.The person & qualifications Similar experience in a busy Receptionist roleDuties First point of...

  • Medical Receptionist

    2 weeks ago


    Birmingham, Birmingham, United Kingdom EJ Connect Limited Full time

    EJ Connect are a specialist Recruitment Agency, providing Permanent and Temporary staffing solutions to GP Surgeries for all clerical positions.Our Mission is to connect great organisations with even greater people.Medical Receptionist- GP Surgery:- Erdington:- SystmOne:- Part Time - 30 hours:Temp PermThe role of the Medical Receptionist will be too:Greet...

  • Receptionist

    2 weeks ago


    Birmingham, Birmingham, United Kingdom Premier Inn Full time

    We're currently recruiting in our Birmingham South (Longbridge Station) Premier Inn. Working 16 hours per week, paying up to £11.79 per hour.Receptionist - Birmingham South (Longbridge Station) Premier InnCome and be a Receptionist at Premier Inn in Birmingham. As the friendly face of our hotel, use your fun personality and your customer service skills to...

  • Receptionist

    2 weeks ago


    Birmingham, Birmingham, United Kingdom Premier Inn Full time

    We're currently recruiting in our Birmingham South (Longbridge Station) Premier Inn. Working 16 hours per week, paying up to £10.82 per hour.Receptionist - Birmingham - Birmingham South (Longbridge Station) Premier InnCome and be a Receptionist at Premier Inn in Birmingham. As the friendly face of our hotel, use your fun personality and your customer...

  • Receptionist

    2 weeks ago


    Birmingham, Birmingham, United Kingdom The Hill General Practice Full time

    The Hill General Practice is a busy GP surgery located in Birmingham, West Midlands.We are looking for a medical receptionist to join our experienced team. The post holder will ideally have past medical reception experience although this is not essential and be able to integrate into the practice team and will share our practice ethos of delivering a high...


  • Birmingham, Birmingham, United Kingdom CVS UK Ltd Full time

    We have a fantastic opportunity for a Receptionist to join our team here at YourVets WythallThis is a full time position (40 hours per week), working the below:4 days per week Shifts (8:3018:30) 1 in 3 Saturdays (8:4516:30)As a Receptionist, you will provide a friendly and efficient service to our clients and their animals. You will need to be able to work...

  • Medical Receptionist

    2 weeks ago


    Birmingham, Birmingham, United Kingdom Alvechurch Medical Centre Full time

    Job Type: Part-timePart-time hours: 22 per weekSalary: £9.50-£10.50 per hourAbility to commute/relocate: Birmingham: reliably commute or plan to relocate before starting work (required)Experience:Medical Receptionist: 1 year (required)Work Location: In personApplication deadline: 17/03/2023Reference ID: Medical Receptionist