Customer Service Administrator

2 weeks ago


Burton upon Trent, Staffordshire, United Kingdom Distinct Recruitment Full time
A lovely, varied customer support and admin role, with a cracking benefits package including bonus of up to 10% of salary, Hybrid Working, Private Healthcare, Life Assurance, Discounted mobile phone and Broadband packages, £300 towards training (anything you fancy e.g. kickboxing, pet grooming etc) Free Parking and an early finish every Friday.

Hours:
Hours: 9:00am - 5:30pm (Monday to Thursday) and 9:00am to 3:00pm (Fridays)

THE ROLE

  • Endtoend service support for your specified region.
  • To use Salesforce to assist clients with credit checks and queries
  • Advise partners on changes to products, promotions and valueadded services
  • Advising customers
  • Onboarding of new clients, educating and training
  • Process and update orders
  • Liaise with sales teams to ensure that we provide the highest level of service and support to customers.

REQUIREMENTS

  • Previous customer service and administration experience
  • Upbeat and positive personality
  • Able to motivate yourself and work within a team
  • Excellent communicator with good verbal and written skills
  • Passionate about achieving results
  • Ability to remain calm under pressure

Job Types:
Full-time, Permanent

Salary:
£23,000.00 per year

Benefits:

  • Employee discount
  • Free parking
  • Onsite parking

Schedule:

  • Day shift
  • Monday to Friday
  • No weekends

Supplemental pay types:

  • Bonus scheme

Work Location:
In person

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