Clinical Call Handler

2 weeks ago


Steeton, Bradford, United Kingdom Airedale NHS Foundation Trust Full time

An opportunity for 1.5 WTE clinical call handlers has arisen to join the Digital Care Hub team to support the delivery of the new Virtual Ward service across Bradford Districts and Craven.

The Digital Care Hub provides video and telephone support to approximately 25,000 patients living in their own homes and in nursing and residential care.


The Hub is a 24/7 service, with the aim of supporting patients in their own place of residence where it is clinically safe to do so, reducing the number of unnecessary attendances at A&E and unplanned admissions.


The service is rapidly expanding and as such we need additional staff to offer greater support to the new innovations in our work.


Applicants will need to have an innovative and flexible approach to work and be receptive to the changes that occur as part of this evolving service.


We are looking for people who are interested in new ways of working and are keen to be part of both the new Virtual Ward and wider Digital Care Hub services.


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