Bodyshop Receptionist/administrator
2 weeks ago
Job Summary
Hours of work
Monday to Friday 1-5.30pm Every third Saturday 8am - 12pm
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Description:_
Reception is responsible for dealing with customers and insurance companies from the initial contact, to the final repair handover and aftercare as needed.
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Responsibilities:_
- Liaising with customers by phone and in person
- Liaising with insurance companies
- Arranging nonfault hire vehicles
- Booking customers vehicles in for repair
- Arranging courtesy vehicles
- Arranging collection/delivery of vehicles
- Organising transporter drivers daily work schedule
- Booking estimates
- Loading T-Card board to regulate work flow
- Update customers with repair status
- Liaising with other departments
- Updating online insurance systems
- Give maximum customer care throughout
- Checking in/out Customers and courtesy vehicles
- Reporting and logging any courtesy car damage
- Updating communication log on management system
Job Types:
Part-time, Permanent
Salary:
£11.00 per hour
Benefits:
- Company pension
Schedule:
- Monday to Friday
Work Location:
One location
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