Food and Beverage Supervisor

1 week ago

Paignton, Torbay, United Kingdom Mercure Paignton Full time

JOIN OUR FAMILY

We may be brand new, but our hotels the ibis Styles Paignton and The Mercure Paignton are already building a reputation for their exceptional service, stunning seaside locations, and commitment to creating memorable experiences for our guests, and as such to maintain our high standards, we're seeking passionate and dedicated professional to join our team as a Food and Beverage Supervisor in the Mercure Paignton.

At The Mercure and the Ibis Styles Paignton we are managed by RBH management. We believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality We are passionate about the industry and always on the lookout for new talent to join us on our journey...

At our hotels, we believe in fostering a supportive and inclusive work environment. We provide ongoing training, career development opportunities, and a chance to work alongside a passionate team dedicated to delivering exceptional service.

A DAY IN THE LIFE OF A FOOD AND BEVERAGE SUPERVISOR AT MERCURE AND IBIS STYLES PAIGNTON

Your role will involve supervising a shift and all it entails. This may be breakfast, Lunch, dinner or running our 2 bars in either of our restaurants across the two hotels.

Reporting to the Food and Beverage Manager, you can expect your working day to include the following.

Join our team as a Food & Beverage Supervisor at our hotel restaurant and take charge of ensuring exceptional service standards are consistently upheld. Your responsibilities will include overseeing and managing shifts, leading servers, and host/hostesses to maintain excellence throughout operations.

You'll be responsible for assigning duties, delivering comprehensive training, and providing ongoing guidance to foster seamless coordination among team members. Upholding professional conduct is paramount, and you'll ensure all guest interactions align with our company's standards of excellence.

Handling guest queries and complaints with professionalism and efficiency is a crucial aspect of this role. Additionally, you'll play a pivotal role in maximizing sales by skillfully upselling our offerings at every opportunity.

Your commitment to developing the skills of our team members will be valued, as you'll be actively involved in training and coaching initiatives. Moreover, you'll oversee stock ordering processes to optimize availability and ensure efficient management of resources.

If you're passionate about delivering outstanding hospitality experiences and thrive in a dynamic team environment, we invite you to apply for this rewarding position.

WHAT WE NEED FROM YOU

We hire mostly on personality & potential but here are a few of our requirements...

To succeed in the role of Food and Beverage Supervisor, you will need the following qualities and skills:

Great communication skills
Training & coaching skills
Attention to detail
Previous Food and Beverage Supervisory experience

WHAT WE OFFER

You will have access to a benefits package we believe truly works for our people and enhances our overall culture...
Discounted hotel room rates for you and your friends & family
Extra days holiday for your birthday
Flexible working arrangements
Pension
Free meals on duty saving you over £1000 per year
Training and Career progression opportunities
Recommend a Friend Scheme
Employee of the Month/ Year
Gratuities and Service charges paid
Discounts in supermarkets and days out
£12.37 PH

To learn more about our full benefits package, click here to watch our employee benefits video.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .

#LifeatRBH

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