Control Room Assistant

1 week ago


St Albans, Hertfordshire, United Kingdom Bud Rescue and Recovery Ltd Full time

Here at Bud Rescue & Recovery Ltd we are passionate about the service that we provide to our customers, as such you should have exceptional customer care skills and be able to communicate with our customers who are sometimes in difficult and stressful situations.

We currently have an excellent opportunity for 2 Control Room Assistants to join our team. This is a great opportunity for a customer focused individual to help develop our ever-growing business.

Main Responsibilities

  • Answering phones
  • Provide adhoc Support to other Control room staff.
  • Filing and archiving
  • General Admin Support
  • The ability to produce excel spreadsheets and be IT literate.
  • Have customer service skills and experience of dealing with customers both face to face and on the phone on a regular basis.
  • A flexible "can do" attitude is required for this role.
  • Excellent verbal and written communication skills and the ability to multitask within a fastpaced environment.
  • Demonstrates initiative and anticipates needs
  • Selfstarter and selfmotivated with ability to prioritise and schedule work under conflicting pressures
  • Able to demonstrate a high degree of discretion, tact and confidentiality
  • Ability to work under pressure
  • Ability to work unsupervised
  • Be organised and methodicalThe starting salary for this role will be £10 per hour, 8AM to 6PM Monday to Friday and every other Saturday/Sunday 9AM to 4PM

Salary:
£11.00 per hour

Benefits:

  • Company pension
  • Onsite parking

Schedule:

  • 10 hour shift
  • Day shift
  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • St Albans, AL2 3NY: reliably commute or plan to relocate before starting work (required)

Work Location:
One location

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