Helpline Operator, Customer Service Advisor, Pensions Call Handler
1 week ago
About Us:
- Leading independent UK consultancy in risk, pensions, investment, and insurance
- Dedicated team delivering highest levels of trust, integrity, and quality
Job Opportunity:
- Position: Helpline Operator (Glasgow office)
- Training provided with hybrid working options available post-training
- Team player ensuring prompt response to calls and queries with top-notch customer care
- Work within a team managed by a team leader
- Adherence to procedures for accurate and timely services for clients
Requirements:
- Customer service or call handling experience desired
- Office teamwork experience beneficial
- Professional services experience advantageous
- GCSE Grade 5 in Maths and English preferable
- Proficiency in Microsoft Office programs
- Excellent telephone and verbal communication skills
Perks:
- Competitive annual bonus
- Life assurance, private medical cover
- 25-30 days holiday, generous pension scheme
- Sports Allowance, Employee Assistance Programme
- Training, clubs, and social events
- Diverse Employee Networks and Tech/mobile advantage
- Healthcare benefits, discounted gym memberships
- Travel insurance, access to GP service
- Supportive adjustments for candidates with disabilities
If interested in the role, please avoid the information provided below.
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