Head Waiter/supervisor

2 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Branzino Restaurant Full time

Duties:

  • Provide excellent guest service, ensuring a positive dining experience for all patrons
  • Oversee and coordinate the activities of the serving staff
  • Train new servers on restaurant policies, procedures, and service standards
  • Take food and drink orders accurately and efficiently
  • Serve food and beverages to guests in a timely manner
  • Clear tables and assist with bussing duties as needed
  • Maintain cleanliness and sanitation standards in the dining area
  • Assist with food preparation and plating when necessary
  • Operate cash register and handle customer payments
  • Resolve guest complaints or concerns promptly and professionally
  • Foster positive guest relations by building rapport and providing personalized service

Experience:

  • Previous experience in a similar role essential
  • Strong hospitality skills with a focus on providing exceptional customer service
  • Knowledge of basic math for cash handling purposes
  • Familiarity with kitchen operations and food preparation procedures is a plus
Please submit your resume along with any relevant experience to be considered for this position.

Job Type:
Permanent

Salary:
£70.00-£80.00 per day

Benefits:

  • Company pension
  • Discounted or free food

Schedule:

  • Monday to Friday
  • Weekend availability

Work Location:
In person

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