Repairs Assistant

2 weeks ago


Bromsgrove, Worcestershire, United Kingdom BDHT Bromsgrove District Housing Trust Full time

Temporary - 12 months FTC

Full Time - 37 hours per week

Interview Date:
w/c 20th November 2023


We have an opportunity for a Repairs Assistant to join our team to support the Trust in delivering a high quality, responsive repair service to customers in order to exceed customer expectations.


The role


In this varied role, you will provide general administration support through the processing of invoices including keeping Budget Monitoring records, managing contractors outstanding orders lists, the management of appointments and processing and updating Health and Safety Actions.


With excellent communication skills you will support the managers with communication to customers and contractors, including mail merges and you will assist in the delivery of a comprehensive and integrated approach to customer excellence throughout the organisation.


About you
We are looking for a Repairs Assistant with a passion and commitment to providing excellent customer service.

You will have demonstrable experience of using different computer systems and packages and have good Microsoft Word and Excel skills.

Experience of working within social housing and / or of invoicing & financial controls is desirable however not essential.

What we can offer in return:

  • 32 days annual leave plus bank holidays and holiday buy back scheme
  • Agile Working
  • Pension Scheme bdht offers a Defined Contribution pension, administered by the Social Housing Pension Scheme
  • Employee Assistance Programme
  • Mental Health First Aiders
  • Healthcare Cash Back Scheme
  • Retail Discounts
  • Free Parking and Free Refreshments
  • Life insurance is also available to members of the pension scheme
BDHT employs 157 people and is dedicated to providing excellent services to our customers by having excellent staff. We are very much a learning organisation. We have a major commitment to identifying transferable skills within our employees and creating opportunities for individuals to grow.

BDHT is a people based organisation and our people are actively encouraged to 'bring their whole selves to work'. The things that are important to you become important to us too.


We believe in our people, and actively support them based upon three core themes: 'Look after yourself', 'Look after your colleagues' and 'Look after the business'.

We are a great employer who pays fairly and has excellent terms and conditions.

But above all we absolutely recognise that good performance is linked to happy staff, so we actively encourage fun and expect that it is part of the normal working day.



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