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Development Manager
4 months ago
POD is Hiring for a Development Manager We are looking for a Development Manager to lead a team of six at the charming and character-filled Queen Mary's Gate residential development.
Role Overview:
The Development Manager will be primarily responsible for the effective and efficient management of the assigned development. This role involves utilizing staff, contractors, and other resources to deliver the highest quality of service. Asset Management
To oversee and support the ongoing asset management routines of the development, aiming to ensure contract, risk and mobilisation management tasks are completed in an efficient and timely manner.
Helping to enhance the customers initially experience of POD via the completion of the mobilisation actions in and efficient and timely manner.
Risk and PPM ManagementTaking ownership of the developments risk & PPM management routines , utilising PODs systems and processes to ensure compliance.
Liaising with the client relationship / support team, contractors and customers to facilitate risk assessments and routine risk management tasks.
Reporting on compliance levels within the development and defining actions to improve the same.Contract Management
Taking ownership of the developments contract management routines, utilitising POD systems to ensure the appropriate contracts are tendered, implemented and any arising actions recorded.
Liaise with the client relationship / support team and contractors to ensure each development has a completed and appropriate contract schedule implemented.
Ensuring sufficient cover for the development at all times, including arranging cover for sickness and holiday.Managing your team's performance.
Liaising with the HR team to ensure the successful completion of payroll, recruitment and grievance routines within your team.
Ensuring all team have completed mandatory training and all refresher training when necessary.At POD, we are responsive, dynamic and we take pride in what we do, we are meticulous in our approach, so that customers experience great service.
Smart - innovative, resourceful, original, creative, effectiveSupportive - collaborative, honest, communicative, flexible, team-player
Act as an ambassador of the POD brand, recognising the importance of exceling at customer service both externally and internally.
Answer the phone politely, identifying yourself and the POD brand.Answer emails and any other medium of correspondence politely, identifying yourself and the POD brand.
Respond to complaints or concerns and find the appropriate solution. Request further inhouse training or learning if you deem it is required.
All employees should be meticulous in their approach to safety, tracking, inspecting, monitoring, auditing, reviewing, recording, and learning.
All employees should support each other to ensure we take care of our physical and mental wellbeing.
We are committed to maintaining safe and healthy working conditions through control of the health and safety risks arising from our work activities, taking steps to prevent accidents and cases of work-related ill health.
Financial ManagementIn the context of your role support the wider POD team with the ongoing financial management of the development.
Remaining conscious of development budgets, asking for information as needed.