Compliance Assistant

2 weeks ago


Taunton, Somerset, United Kingdom Cream Care Group Ltd Full time

Support in implementing a robust quality assurance programme across the organisation's registered care settings, in order to maintain high standards of care provision across the organisation.


  • Support the QA manager and registered managers in maintaining an ongoing improvement plan.
  • Undertake quality assurance checks and audits as requested by the QA manager and report findings in a concise and timely manner.
  • Support in keeping company data and information up to date and communicating changes to employees as directed.
  • Support in undertaking stakeholder engagement surveys on a regular basis and communicating outcomes as directed.
  • Support in collating information from various sources in order to inform regulatory and contractual obligations, such as the Information Governance Toolkit, Provider Information Returns, Quarterly Contract Monitoring, NHS Capacity Tracker and similar.
  • Support the QA manager with regards to regulatory compliance with the Care Quality Commission and other parties such as the Health and Safety Executive, Food Standards Agency, Environmental Health Teams, Safeguarding Adults Boards and similar.
  • Support the QA manager and company Directors in the implementation of corporate governance across the organisation.
  • Support the QA manager and home administrative support to maintain excellent systems and processes within the care homes.

Essential:

  • English & Maths Grade C or above (or equivalent)
  • Experience working within a regulated care setting
  • Tact, discretion and confidentiality when dealing with sensitive information
  • To be able to demonstrate kindness, compassion, understanding and sensitivity
  • Good general computer literacy with a working knowledge of Word, Excel and Microsoft packages
  • Excellent administrative skills
  • Excellent attention to detail and accuracy
  • Confident and professional communication skills
  • Able to prioritise, use initiative and manage time effectively to meet tight deadlines
  • Ability to work using own initiative and as part of a team

Desirable:

  • Previous experience of working with the Care Quality Commission or equivalent regulator and good knowledge of the standards and regulations underpinning this
  • Previous experience of quality assurance systems / processes and implementation of these
  • Advanced diploma or above within a relevant or transferrable field

Salary:
£11.04 per hour

Benefits:

  • Casual dress
  • Company events
  • Company pension
  • Discounted or free food
  • Free parking
  • Onsite parking
  • Referral programme
  • Sick pay
  • UK visa sponsorship

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Taunton: reliably commute or plan to relocate before starting work (preferred)

Experience:

- working with care
Quality Commision: 1 year (preferred)

Work Location:
In person

Application deadline: 24/04/2023

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