Support Agent

2 weeks ago


Swansea, City and County of Swansea, United Kingdom Consumer Energy Solutions Full time
Support Agent - Solar Department

Proud to announce UK National Energy Efficiency award winners CES have exceeded growth expectations for 2023 and great news, we have further growth opportunities in place for 2024

So who are we....

Multi-award-winning CES are the UK leader in the booming energy market. Offering eligible home-owners FREE energy solutions - Solar, Air Source Heat Pumps and Insulation.

Not only will you aid in reducing Carbon emission, but you will also support home-owners in reducing their energy bills while keeping them warm this winter.

The Role

They will be working closely with the Solar Installers and sending jobs to the Installers.


This role with be an administrative role with inbound/outbound calls, data entry, spreadsheet use and effective communication amongst the team.

Shifts - Monday to Thursday Friday 9-4.

The role will be based in Morfa, Swansea.

Required skills:

  • Possess excellent communication skills both over the phone and face to face
  • Be a team player
  • Flexibility to business working hours
  • Display the ability to work independently with a proactive mindset
  • Exhibit a willingness to learn and readily absorb new information
  • Show excellent attention to detail in tasks and assignments
  • Possess strong IT skills and the ability to quickly learn and navigate I.T systems
  • Thrive in a fastpaced work environment, embracing challenges and maintaining productivity
  • Be able to input accurate data into multiple spreadsheets
  • Excel, Google Sheets etc

What we'll give you in return:

  • £20,787 per annum and a competitive annual bonus structure
  • 28 days annual leave including bank holidays
  • Additional reward of 1 day of annual leave per year of service
  • No weekends
  • Realistic and exciting career opportunities
If the above is of interest to you, please get in touch with the recruitment team James - CES Recruitment Team

Salary:
From £20,787.00 per year

Benefits:

  • Company pension
  • Free parking
  • Onsite parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme

Work Location:
In person

Reference ID:
Support Agent - Solar Department
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