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Administrator

3 months ago

Glasgow, Glasgow City, United Kingdom Contract Scotland Full time

Contract Scotland has an exciting new permanent role for an experienced Administrator to join our client based in the Barrowfield area of Glasgow.

This is a full time, permanent position and offers a competitive salary and the chance to work with an establishedbusiness.

This is an office based role, Monday to Friday 9am to 5pm.

You will be working as part of a busy and fast paced team so this role will suit someone organised with the ability to multitask.


Supporting the Planning Manager, your duties will include:

  • Entering customer details quickly and accurately into database and/or spreadsheets.
  • Dealing with client and tenant enquiries, ensuring correct information is provided and all relevant persons are informed.
  • Planning jobs for operatives and producing necessary paperwork
  • Inputting employee time sheets, and invoices into in house system
  • Processing customer complaints to resolution and within agreed company timescales
  • Processing client completion certificates and keeping up to date spreadsheets for monthly submission.
  • Processing client payments and issuing receipts.
  • Log customer issues and complaints ensuring these are passed to correct person to deal with and followed up to close issue/complaint.
  • Gathering information for new contracts and devising client/tenant order forms and offer letters.
  • Running reports through in house system and excel on a weekly, monthly and adhoc basis to meet business requirements.
  • Collating information for Manager, as required.
  • Responding to general enquires
  • Processing and issuing purchase order numbers, whilst keeping corresponding spreadsheet up to date.
  • Additional adhoc duties as the business requires
You must have some experience of working in a fast paced customer service or administration role. You will have good communication skills and the ability to work accurately whilst meeting agreed timescales. A working knowledge of Microsoft Word, Excel andOutlook is essential.

Legal Information:
Contract Scotland acts as an employment agency for permanent work and acts as an employment business for temporary work.

Applicants must be eligible to live and work in the UK.