Housing Options Officer

1 week ago


Braintree, Essex, United Kingdom Braintree District Council Full time
Job description


Braintree District Council has an exciting opportunity for a Housing Options Officer to join Housing and Community Services on a fixed term basis until April 2025.


We are looking for an individual who is committed to providing a high quality, customer-focused service and will work with customers and partners to achieve positive outcomes.


The main purpose of the role is to assess housing need and provide specialist advice in respect of all housing options in order to prevent and relieve homelessness.

Your essential skills will include persuading and influencing, together with an ability to come up with creative solutions for a wide range of housing difficulties.

However, when prevention and relief opportunities have been exhausted, you will be required to undertake investigations to determine the extent of the Council's further statutory duties and ensure they are carried out.

An ability to focus on the key issues, conduct the correct enquiries and write well-constructed, legally-sound decision letters is essential.


You will be required to participate in the Housing Options duty rota, responding to emergencies as required, and should also be flexible over working start/finish times to meet the demands of the service.

In addition, you will be part of the team's out-of-hours service, for which an additional payment is made.

Why choose Braintree District Council?


Braintree District Council is a great place to work and we pride ourselves on our creative, innovative and forward-thinking approach that is led by our staff.

We are committed to having an engaged workforce who understand our strategy and how they can help deliver it.

What benefits do we offer?
*Local Government Pension Scheme Defined Benefit Scheme *Free Car Parking *Health and Wellbeing Programme *Payment of Professional Subscription *Staff Discounts *Employee Assistance Programme *CareerPath *Flexible working opportunities

If you are interested in this position and would like an informal chat, please contact, Jayne Mills ext. 2148 or Titilayo Olagoroye ext. 2153 or Donna Goodchild on ext. 2147

For further information about the post please see the Job Profile.

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