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Technical Sales Manager
3 months ago
JOB SUMMARY
- As the Internal Technical Sales Manager, you will report to the Sales Director.
- Overall line management of the sales team, including technical sales engineers and sales administrators, through leadership and motivation.
- You will be responsible for retaining current customers as well as developing and attracting new customers.
- Responsible for specifying and selling current and new products, keeping abreast of new technologies, recommending/sharing changes and trends seen in the field and meeting sales goals.
- You will qualify and respond to sales leads, organise quotes, compile sales information, undertake site surveys and propose solutions to customer briefs.
MAIN DUTIES AND ESSENTIAL RESPONSIBILITIES
Management & Leadership:
- Coordinating requisite change alongside the Sales Director, overall improvement in line with policies, processes and procedures to meet suitable and applicable KPIs.
- Motivation, leadership and direction for the sales department personnel, reinforcing the need to meet Key Performance Indicator targets.
- Conferring with other Management, Service, Production, and Warehouse staff to maintain a high standard of project specifications and procedures.
- Supervision of completion and return of all client job tender documentation to the client.
- Overall management of every stage of administrative requirements for the sales department for each client works: account management, quoting, order processing, reporting and using the company CRM database.
- Recruitment, appraisals and continual development of sales team staff through one to one's.
- Ensure sales team are implementing correct procedures and processing orders correctly.
- Make product recommendations to customers and distributors.
- Maintain and share an understanding of industry trends and technical developments that impact our industry.
- Provide weekly updates of individual sales forecast to the Sales Director.
- Participates in scheduled Sales meetings, leading these meetings when the Sales Director is out of the office.
- Participation in the Company's out of hours call out rota as a technical manager.
KNOWLEDGE AND SKILLS REQUIRED
- A proven track record in a successful B2B sales environment, preferably manufacturing, engineering or electrics.
- A handson methodical approach to problem solving.
- Understanding of electrical systems.
- Understanding of mechanical and pipework installations.
- Professional demeanour and attitude, outgoing and friendly.
- Organised, focussed, sales driven.
- Excellent telephone manner be comfortable using the telephone as a proactive sales tool.
- Willingness to learn about and understand our products.
- Ability to work under pressure.
- Flexible approach.
- Travel to customer sites.
- Effective written and oral communication skills to maintain relationships with customers and colleagues.
- You should use your own initiative, and to seek out opportunities to improve products, processes, and services.
- Ability to make decisions and evaluations to determine the needs of the customers.
- Enjoy working as part of a salesdriven team.
- Credibility and reliability make realistic commitments and live up to them. Meet deadlines.
- Working knowledge of Microsoft Office software (Word, Excel, PowerPoint, etc.) and prior use of a CRM tool to manage customer engagements and run sales reports.
- Competent business administration skills.
- Educated to a high standard.
- Trustworthy, honest and have integrity.
- Experience in the pumped drainage industry or related service industry preferred.
Salary - £40,000 per annum basic (dependent on experience), plus commission and bonus - OTE c.£50,000 per annum
