HR Shared Service Specialist

1 week ago


Reading, Reading, United Kingdom Proofpoint Full time
It's fun to work in a company where people truly BELIEVE in what they're doing

  • We're committed to bringing passion and customer focus to the business._

Corporate Overview:
We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That's why we're a leader in next-generation cybersecurity.

Job Description:

Proofpoint is seeking a HR Shared Services Specialist to join our growing team in Reading.

This role is a great opportunity to have direct impact on employee lifecycle and experience through supporting with onboarding, offboarding, partnering with key HR Stakeholders and enhancing the employee experience.

The HR Shared Services Specialist will be the main point of contact for all HR inquiries from initial requests through fulfilment and will partner with our local and regional talent teams to identify solutions and resolve employee issues in a timely fashion.

You will be expected to be independent and proactive, with a customer service mindset and great stakeholder management skills. This role will support areas of EMEA and APJ and will also support with the Global processes.

Your day-to-day:

  • Triaging cases via our service management system and shared inboxes and providing resolution in a timely manner and meeting the SLAs, to our employees and various internal and external stakeholders
  • Ensure the accuracy of employee data through the management of employee systems and processes
  • Support with onboarding, offboarding and employee life cycle processes and queries
  • Partner with the Benefits, Payroll, HRBPs, Immigration and compliance team in delivering the best customer service but also partner in various projects
  • Provide testing support for Workday updated releases, integration changes and new functionality rollouts
  • Actively participate in implementation of new policies and processes
  • Help create, author and manager the HR Shared services knowledgebase
  • Process a variety of HR transaction, ensuring compliance and integrity throughout the system
  • Be able to provide reports and data analysis on request
  • Maintain discretion in matters of confidentiality at all times
What you bring to the team

  • Experience working within a HR Shared Services hub, ideally tech company but not a must
  • Strong proficiency with Microsoft Office suite especially Excel, Word and PowerPoint and other tools that help eliminate manual steps from HR processes by automating and integrating to ensure greater operational efficiency
  • Team player but also able to work individually
  • Exceptional problem solving, time management, and organizational skills
  • Ability to work efficiently in a fastpaced environment
  • Keen to learn and expand the knowledge and skills
Why Proofpoint


Protecting people is at the heart of our award-winning cybersecurity solutions, and the people who work here are the key to our success.

We're a customer-focused and driven-to-win organisation with leading-edge products.

We are an inclusive, diverse, multinational company that believes in culture fit, but more importantly 'culture-add', and we strongly encourage people from all walks of life to apply.


  • If you like wild growth and working with happy, enthusiastic overachievers, you'll enjoy your career with us_


  • Reading, Berkshire, RG1, Reading, United Kingdom Crone Corkill Full time

    HR Shared Service Centre European HR Role : Large Global Technology Co :What's in it for me - A great progressive forward thinking company with a strong diverse culture . Flexible working and progression opportunities . Working with a global talented team . What will I be doing - .Employee contracts & Issuing referencesRespond to employee queries related...


  • Reading, Reading, United Kingdom Page Personnel HR Full time

    This business are looking for a Junior HR Business Partner to provide proactive, expert and commercially-focused HR support to a number of business entities. This role will report into the HR Manager.Client DetailsThis business is a market leading global brand who pride themselves on the excellent product they provide to their customers. They are creative...


  • Reading, Reading, United Kingdom Thames Water Utilites Full time

    Who are we?Thames Water is the UK's largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, to keep taps flowing and toilets flushing. We are an essential service and have operated throughout the Covid19 pandemic.At Thames Water, every one of our...

  • HR Admin

    1 week ago


    Reading, Reading, United Kingdom Sanderson Recruitment Plc Full time

    HR Admin/Associate HRSS SpecialistLocation - Reading (hybrid - 3 days in office)Contract Length - 6 MonthsRate - £140 to £175Start Date - ASAPKey Responsibilities: Support with HR Administration tasks for the supported Counties Respond to employee queries related to HRSS processes, HR policies, and document progress in the ticket system Deliver a...


  • Reading, Reading, United Kingdom Owen Daniels Consultancy Full time

    HR AdministratorReading6 month contractOffice based Monday to Friday 9am to 5.30pmAre you an experienced HR Advisor that has is capable of managing payroll both in the UK and US? Our client is a leading tech manufacturing start-up that is revolutionising the communications sector. Private equity backed and an impressive track recordover the past 2 years,...

  • HR Admin

    1 week ago


    Reading, Reading, United Kingdom Sanderson Recruitment Plc Full time

    HR AdminLocation - Reading (hybrid - 3 days in office)Contract Length - 6 MonthsRate - TBCStart Date - ASAPKey Responsibilities: Support with HR Administration tasks for the supported Counties Respond to employee queries related to HRSS processes, HR policies, and document progress in the ticket system Deliver a highquality employee experience Collaborate...

  • HR Advisor

    1 week ago


    Reading, Reading, United Kingdom Advanced Resource Managers Limited Full time

    HR Advisor - Reading (Hybrid) - 6 Month Contract - Inside IR35Advanced Resource Managers are recruiting multiple HR Advisors to join their Defence client in Reading on an interim 6-month basis.Responsibilities: Delivery of timely and accurate HR services within requirements, both across the business and to customers. Maintain workload and case trackers so...


  • Reading, Reading, United Kingdom Porsche Cars GB Ltd Full time

    Job Description About Us We are Porsche. We are home to what is, in the extraordinary scale of the automotive world, a small family of passionate enthusiasts - established in 1948 and run in Stuttgart to this day by the same family that bears the company name. In the UK, we are trusted to represent and care for some of the most exciting, fastest, most...


  • Reading, Reading, United Kingdom opentext Full time

    Your ImpactQualifications, skills, and all relevant experience needed for this role can be found in the full description below.As a Senior Payroll Specialist, you will play a crucial role in ensuring the seamless operation of payroll processes, primarily focusing on the UK. Your advanced knowledge will be pivotal in managing start-to-end payroll...

  • HR Advisor

    1 week ago


    Reading, Reading, United Kingdom Eden Brown Synergy Full time

    HR AdvisorI am working with a Public Sector Organisation based in Reading who are looking for a HR Advisor for 3 Months Initially.The role is full time, to start ASAP and paying £25 Umbrella per hour. The role is in scope of IR35.Job Purpose The HR Advisor/Senior HR Advisor is part of a proactive and efficient HR professional team reporting to the Schools...

  • HR Adviser

    2 months ago


    Reading, Reading, United Kingdom University of Reading Full time

    We are seeking an experienced HR Adviser to join us at the University to work alongside an HR Partner to provide generalist HR advisory support to managers and staff in specific areas of the University. You will provide effective and professional advice and guidance in relation to managing and responding to a range of employee relations and resourcing...

  • HR Adviser

    4 weeks ago


    Reading, Reading, United Kingdom University of Reading Full time

    We are seeking an experienced HR Adviser to join us at the University to work alongside an HR Partner to provide generalist HR advisory support to managers and staff in specific areas of the University. You will provide effective and professional advice and guidance in relation to managing and responding to a range of employee relations and resourcing...

  • HR Advisor

    1 week ago


    Reading, Reading, United Kingdom Project People Full time

    HR AdvisorContract - day rateReadingMBNL is jointly owned by EE and Three, two of the UK's leading and most innovative mobile operators. Since established in 2007 as the industry's first network-sharing joint venture, MBNL has been providing best-in-class mobile infrastructure services to EE and MBNL is jointly owned by EE and Three, two of the UK's leading...

  • HR Coordinator

    1 week ago


    Reading, Reading, United Kingdom Reed Human Resources Full time

    Are you seeking a busy and varied HR Coordination position which will further your career? Are you looking to join a fast moving technology organisation who are well respected in their industry?HR Coordinator - Permanent OpportunitySalary:£35-40,000 per annum plus extensive benefitsLocation:Offices in Reading, hybrid role with at least one day per week in...

  • HR Manager

    1 week ago


    Reading, Reading, United Kingdom Sapphire Balconies Full time

    HR ManagerReading, Berkshire (with hybrid working in the UK)Sapphire BalconiesDriven by our mission to use innovation to prosper the community, we are passionate about challenging traditional methods and going above and beyond to deliver unrivalled service. We have grown 20%+ year after year for nearly two decades and are now the dominantBalcony Specialist...

  • HR Manager

    1 week ago


    Reading, Reading, United Kingdom Sapphire Balconies Full time

    HR ManagerReading, Berkshire (with hybrid working in the UK)Sapphire BalconiesDriven by our mission to use innovation to prosper the community, we are passionate about challenging traditional methods and going above and beyond to deliver unrivalled service. We have grown 20%+ year after year for nearly two decades and are now the dominantBalcony Specialist...

  • HR Apprentice

    3 weeks ago


    Reading, Reading, United Kingdom University of Reading Full time

    University of Reading are looking for someone who wants to kick off their career and develop their skills within Human Resources as an HR Apprentice.This role is based within our Human resources Office at the University's beautiful Whiteknights Campus.The main part of the role is based within Human resources Operations, but the successful candidate will have...

  • HR Apprentice

    2 months ago


    Reading, Reading, United Kingdom University of Reading Full time

    University of Reading are looking for someone who wants to kick off their career and develop their skills within Human Resources as an HR Apprentice.This role is based within our Human resources Office at the University's beautiful Whiteknights Campus.The main part of the role is based within Human resources Operations, but the successful candidate will have...

  • HR Advisor

    1 week ago


    Reading, Reading, United Kingdom Page Personnel Full time

    Permanent Opportunity Excellent organisational cultureAbout Our Client:This business are a market leader within their industry and they are looking for someone to join their fast paced organisation. This business work hard to deliver an excellent products and services out into the market. You will be joining a business who will help you grow and develop your...

  • HR Graduate

    1 week ago


    Reading, Reading, United Kingdom Caterlink Full time

    Company DescriptionCaterlink is the education sector catering specialist. For over 20 years, the Company has delivered fresh food solutions to pupils and staff at Primary Schools, Secondary Schools and Colleges across the UK. The company caters more than 1,000,000 meals a week. Our "Fresh Food Policy" is the foundation of our success and growth in the market...