Senior Representative, Investor Services Operations

7 days ago


Dublin, Dublin City, United Kingdom BNY Mellon Full time

Who we are:


For over 235 years, Bank of New York Mellon (BNY Mellon) has been at the center of the global financial markets, providing the world's leading institutions the tools, capabilities, and services to be distinctive investors.

We power individuals and institutionsto succeed in the global economy providing investment management, investment services and wealth management. BNY Mellon has approximately $16.5 billion in revenues and a 23% return on tangible common equity


With a dedicated business presence on six continents and in 35 countries, BNY Mellon delivers global scale at the local level.

Our organizational culture stands on solid values - Integrity, Strength in Diversity, Passion for Excellence and Courage to Lead.

Our guiding principles drive us to always do what's right, helping everyone feel included on the way, to take the risks necessaryto lead and get things done.


Responsibilities:

  • Completes transfer agency operations support activities for clients of high complexity.
  • Serves as lead for one or more teams in support of daytoday operations, providing work direction and technical assistance on complex matters.
  • Processes distribution payments and facilitates successful completion of NAV and Rate updates on the record keeping systems.
  • Creates fund historical data audits for validation of fund financial reporting.
  • Monitors and reports gain and loss activity.
  • Reviews work of more junior colleagues, answers any questions of higher complexity, and works with clients on a regular basis.
  • Prepares systemgenerated fund settlement and other accounting reports or templates and conducts general data validation and reconciliation.
  • Reviews work of more junior colleagues, answers any questions of higher complexity and works with clients on a regular basis.
  • Establishes and maintains fund security master data for funds of moderately or higher complex funds in accordance with department policies and procedures.
  • Performs independent analysis and preparation of corrected tax forms and information returns. Assists other staff members.
  • Trains staff on current or new procedures. Identifies areas for process improvement and escalates to senior team members.
  • May have work allocation and team lead responsibilities.

What we expect from you:

  • Associates degree or the equivalent combination of education and experience is required.
  • 57 years of total work experience preferred.
  • Experience in transfer agency operations preferred.

Our offer
We provide clearly defined, transparent development pathways to help you grow both personally and professionally.

The benefits we offer to you were carefully selected to build your comfort of working and help you reach your personal goals:

  • Full time contract of employment
  • Module of work: Hybrid
  • Life and medical insurance, pension scheme
  • Diverse and inclusive environment strengthened with your unique perspective
  • Awardwinning Wellbeing Program supporting you with your individual health and wellbeing needs
  • Structured career development and possibilities for and global mobility
  • Exciting opportunities for career and global mobility
  • Welldefined recognition programs helping you build your personal brand
  • City Centre locations close to main railway station and flexible working arrangements
  • Flexible benefits package including fitness discounts and cafeteria system
  • Employee Referral Program
  • A multitude of opportunities to get involved in community and charity projects through Employee Resource Groups (ERGs)
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans.

Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent,clients and communities we work with and serve - and to empower our team to do their best work.

We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

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