System Implementer
2 weeks ago
Barchester are on exciting journey of digital transformation, where we are heavily investing in multiple new systems across our current portfolio of 240 care homes and hospitals across the UK.
The CRM System implementer will support the national implementation of the new CRM System (Salesforce) across all of our services.
The CRM System Implementer will work collaboratively with the project team and homes to ensure that the new system being delivered will be used to the best of its ability whilst enhancing the customer experience through supporting and coaching the homes and hospitals recently trained.
Barchester Healthcare is one of the UKs market leading healthcare providers being the third largest in the UK with over 250 nursing homes and hospitals across the country.
With a successful new builds programme with 10 new build homes being built and opened every year for the next three years, we are rapidly and successfully expanding.
Experience and skills required:
- Excellent understanding of CRM systems (Salesforce would be advantageous)
- Understanding of customer experience
- Experience in supporting individuals to use systems
- Enquiry management experience
- Change management
- Confident in working collaboratively
- Able to get to grasp with new IT systems and processes with ease
- Proven multitasker
Key Responsibilities:
- Ensure that all staff are fully engaged with all the aspects of the CRM system
- Provide support and advice to the home teams adapting the approach to fit varying levels of IT skill level
- Contribute to the development of the standard operating procedures and processes for using a CRM system
- Liaise with stakeholders and external partners to ensure that the project is meeting the needs of all stakeholders as directed by the National CRM Systems Lead and the Director of Customer Experience
- Monitor and evaluate project activities and progress to identify areas for improvement and recommendations for training and implementation.
- Provide input into the development and implementation of future phase project plans and strategies.
- Contribute and support the delivery of training programmes for staff and digital transformation change plan.
Barchester have proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK.
If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.
-
MRP System Implementation Contractor
2 weeks ago
Birmingham, Birmingham, United Kingdom Lifeline Fire Safety Systems Full timeAbout Us:Lifeline Fire and Safety Systems Ltd are a leading manufacturer of fire and safety systems based in Coventry in the UK. We are seeking a highly motivated and experienced contractor to lead the successful implementation of a new Manufacturing Resource Planning (MRP) system within our organization.Job Summary:This is a minimum 3-month contract...
-
Training and Implementation Consultant
1 week ago
Birmingham, Birmingham, United Kingdom Pinewood Technologies Full timePinewood Technologies has an exciting opportunity available for an experienced individual to join the team as a Training & Implementation Consultant.nWorking closely with new and existing clients, you will be responsible for implementing our award-winning Dealership Management System - Pinewood DMS.nThe ideal candidate for this role will have experience in...
-
Payments Systems Implementation Analyst
2 months ago
Birmingham, Birmingham, United Kingdom Jobs for Humanity Full timeJob Description Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 1 - 5%Location: Birmingham Office - Hybrid Working Option AvailableAre you ready to unleash your full potential? We're looking for people who are passionate about payments to chart...
-
Payments Systems Implementation Analyst
3 months ago
Birmingham, Birmingham, United Kingdom FIS Global Full timePosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 1 - 5%Location: Birmingham Office - Hybrid Working Option AvailableAre you ready to unleash your full potential? We're looking for people who are passionate about payments to chart Worldpay's path...
-
Payroll Implementation Specialist
1 week ago
Birmingham, Birmingham, United Kingdom Air Liquide Full timeHow will you CONTRIBUTE and GROW?:We are looking for a payroll implementation specialist to lead all payroll related activities for 7 UK entities (more than 1,000 employees) in a Payroll migration project. If you are a highly organized and experienced Payroll Implementation Specialist looking for a challenging opportunity, we encourage you to apply. This is...
-
HRIS Implementation Project Manager
1 week ago
Birmingham, Birmingham, United Kingdom Networx Full timeHRIS Implementation Project Manager Birmingham base - Hybrid £47,000 per annum, Excellent benefits and leave Fixed Term Contract – 15 months Maternity Cover 35 hours per week Closing date: 30 June 2024 Interviews: 10 July 2024 at our Birmingham office An exciting opportunity has arisen for a dedicated HR Systems Project & Implementation Manager to join a...
-
HR Systems
1 week ago
Birmingham, Birmingham, United Kingdom James Gray Associates Full timeJob Title: HR Systems and Data AnalystLocation: Birmingham / hybridSalary: up to £35,000pa + bonusAn exciting opportunity has arisen to work for a nationwide retailer as a HR Systems and Data Analyst.Responsibilities: Contributing to implementation of new modules/systems Participating in review, testing and implementation of enhancements Supporting...
-
Birmingham, Birmingham, United Kingdom Pinewood Technologies Full timePinewood Technologies has an exciting opportunity available for an experienced accounts specialist to join the team as a Training & Implementation Consultant. The ideal candidate for this role will have experience in configuring and implementing business critical, accounting software. You'll be detail orientated and have an ability to translate automotive...
-
Software Implementation Consultant
1 week ago
Birmingham, Birmingham, United Kingdom Uniting Cloud Full timeLocation:Birmingham Sector:Software Engineering Job type:Permanent Salary:£45k - 50k per year + bonus Contact:Mandy Kettle Contact phone: Job ref:57369 Published:about 4 hours ago Duration:Permanent Expiry date: Startdate:ASAPSoftware Implementation Consultant£50,000 plus bonus and benefitsRemote (UK)SaaS provider in a niche market with global clients.The...
-
Implementation/ Business Specialist
1 week ago
Birmingham, Birmingham, United Kingdom Bryt Energy Limited Full timeBusiness Readiness & Implementation SpecialistTHE ROLE:Location:Birmingham Contract: 12-18 month Full-time contract Hours:Full time Monday to Friday, 37.5 hours a week. We have a Hybrid working approach, but the successful candidate will be required to be in the office a minimum of 2 days a week due to the nature of the work they will be involved in. We...
-
Commercial Implementation Lead
1 week ago
Birmingham, Birmingham, United Kingdom Birmingham Education Partnership Full time £30,000 - £34,000Commercial Engagement Lead Reports to: Commercial Manager Contract Type: Permanent/ Full Time To cost, implement and coordinate BEP's traded offer, in conjunction with our Consortium Partners, which supports schools and other external organisations to ultimately improve outcomes for all children and young people across the city and sometimes nationally. ...
-
System Administrator
4 weeks ago
Birmingham, Birmingham, United Kingdom Digital Waffle Full timeJob Title: System Administrator Location: Birmingham, UK (90% remote) Salary: £40,000 per annum Key Responsibilities:Manage and maintain Windows Server environments.Administer and support Microsoft Exchange Server.Oversee SQL Server databases and ensure their performance, security, and availability.Manage Microsoft 365 services, including Exchange, Exchange...
-
System Administrator
1 week ago
Birmingham, Birmingham, United Kingdom Digital Waffle Full timeJob Title: System Administrator Location: Birmingham, UK (90% remote) Salary: £40,000 per annum Key Responsibilities:Manage and maintain Windows Server environments.Administer and support Microsoft Exchange Server.Oversee SQL Server databases and ensure their performance, security, and availability.Manage Microsoft 365 services, including Exchange, Exchange...
-
System Administrator
4 weeks ago
Birmingham, Birmingham, United Kingdom Digital Waffle Full timeJob Title: System Administrator Location: Birmingham, UK (90% remote) Salary: £40,000 per annum Key Responsibilities:Manage and maintain Windows Server environments.Administer and support Microsoft Exchange Server.Oversee SQL Server databases and ensure their performance, security, and availability.Manage Microsoft 365 services, including Exchange, Exchange...
-
Ict Systems Officer
1 week ago
Birmingham, Birmingham, United Kingdom Birmingham Children's Trust Full timeThis post is an exciting opportunity to work with Birmingham Children's Trust which will soon complete its fifth year and which marked a fresh start for the way children and families are supported in Birmingham.Working 36.5 hours per week - you will work with all areas of Birmingham Children's Trusts to fulfil the role of ICT Systems officer. This is a key...
-
Birmingham, Birmingham, United Kingdom Pinewood Technologies Full timeJob Title: Training & Implementation Consultant at Pinewood Technologies Pinewood Technologies offers an exciting opportunity for a seasoned accounts specialist to join their team in the role of Training & Implementation Consultant. The ideal candidate should have a proven track record in configuring and deploying critical accounting software. Attention to...
-
Resources Systems
1 week ago
Birmingham, Birmingham, United Kingdom DB Arriva Full timeBased at Cannon House, BirminghamWe are looking for a professional and highly motivated person who is passionate about delivering excellent customer service to our passengers and internal partners.This role is based within the Resources Team at Cannon House, which will support and assist the CrossCountry business with the crucial task of the delivery of base...
-
Systems Accountant
1 week ago
Birmingham, Birmingham, United Kingdom Page Personnel Secretarial & Business Support Full timePage Personnel are appointing an interim Systems Accountant for a charity based in Birmingham. This role will be for 1-2 months to support this well established team.Client DetailsOur client is a charity based in Birmingham.DescriptionYour key responsibilities will be to maintain and optimise their finance system solutions. You will ensure reliability and...
-
Training and Systems Administrator
1 week ago
Birmingham, Birmingham, United Kingdom Page Personnel Sales Full timeWe have been made aware of a global phishing campaign where employees from companies are being impersonated. We are confident that no PageGroup system has been breached. Find out how to protect yourself Page Personnel is representing a Public Sector Organisation based Birmingham. Offering remote working. Job Description The iTrent Systems Administrator...
-
Autonomous Systems Engineer
1 week ago
Birmingham, Birmingham, United Kingdom Lord Search & Selection Full timeSoftware As market leading specialists in providing and installing line monitoring solutions to the manufacturing industry internationally, our client transforms manufacturing performance and is a long term partner of an impressive portfolio of blue chip companies and are poised for further significant global expansion. Keen to build upon their considerable...