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Customer Service Adviser/administrator

3 months ago

Tamworth, Staffordshire, United Kingdom Vp plc Full time

Salary £23,700 a year with the potential OTE £25,000


At Torrent Trackside, we are all about keeping the UK rail networks on track, 365 days a year As a Customer Service Adviser/Administrator you'll be part of creating and delivering amazing service delivery to a number of our high profile rail customers.

Are you looking to join an awesome team that are passionate about keeping work fun whilst delivering on time, every time?

During A Typical Day

What You Will Bring To The Role

  • A can do, positive, attitude
  • A team player, that has an agile approach to what needs to be done
  • The ability to build rapport quickly with colleagues, customers and stakeholders
  • Being computer savvy
  • Passion for service and driving for excellence

What you can expect in return

  • Knowledgeable, encouraging, supporting leadership
  • Diverse and community minded organization
  • Learning opportunities for aspiring minds
  • Performance bonus opportunities

Why would you want to work at Torrent Trackside. The benefits?

  • 30 days leave annually including bank holidays
  • Holiday Purchase Scheme
  • No weekend working
  • Core Hours with a flexible shift pattern
  • A superb location (free parking) with ease of access at Ventura House in Tamworth.
  • Cycle to work scheme
  • A full scope of Employee Benefits inc Health benefits, Eye care, Mobile phone discounts
  • Free refreshments
  • Dress down Friday
  • Employee assistance and wellness benefits
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