Trainee Customer Service Advisor

1 week ago


Crewe, Cheshire East, United Kingdom NWF Fuels Full time

Customer Service Advisor - Crewe CW2 5RX

The Role

  • Making outbound calls to promote our products to existing customers
  • Pricing and entering order details on the system
  • Delivering great service to customers
  • Accurate Data Entry

Experience Required

  • Previous experience in a customer service or sales role within a call centre or manufacturing office setting
  • An upbeat friendly approach when speaking to customers is essential
  • Passionate about customer service with the ability to ensure all customer interaction is positive and productive.
  • Motivated to achieve targets
  • Attention to detail
  • Ability to work under pressure
  • Excellent communication skills on all platforms
  • PC literate

What is on offer:

  • Full time hours: Monday
  • Friday plus Saturdays on a rotational shift pattern (Saturday is paid at the overtime rate).
  • Commission Scheme
  • 25 days holiday plus bank holidays
  • Opportunity to purchase up to 5 extra holidays per year
  • Monthly employee recognition awards
  • Access to free virtual fitness sessions
  • Contributory workplace pension scheme
  • Healthcare cashback plan
  • Employee assistance programme
  • Cycle to work scheme
  • Life assurance scheme
  • Brand new modern office

Supplemental pay types:

  • Yearly bonus

Job Types:
Full-time, Permanent

Salary:
£20,000.00 per year

Benefits:

  • Cycle to work scheme
  • Onsite parking

Schedule:

  • Day shift

Supplemental pay types:

  • Yearly bonus

Work Location:
One location

Reference ID:

TCS

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