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Front of House Co-ordinator

3 months ago


Redruth, Cornwall, United Kingdom iCT4 Limited - ICT Services for Schools, Business and Charity Full time

To provide a first-class, high-quality reception service to all to all users and stakeholders of Trevenson House and to provide administrative support as required.


Main duties and responsibilities:

  • Deliver an efficient, professional, friendly, and helpful reception service.
  • Develop and Improve Services and their delivery
  • Promote Trevenson House via attending business events, trade shows and other similar events such as breakfast meetings. Utilising social media to further develop the services offered
  • Provide information, postal, photocopying and telephony services
  • Provide administrative support to clients of Trevenson House and iCT4 staff
  • Ensure all enquiries are dealt with professionally, efficiently, and effectively
  • Act in accordance with defined policies, procedures and within applicable regulations

Trevenson House day-today operations

  • Greet Visitors and Delegates
  • Manage Room Bookings
  • Organise and Deliver Meetings, Conferences and Events
  • Support "Goods In and Goods Out" procedures
  • Stock Control
  • Liaise with Approved Contractors and Suppliers
  • Provide first aid cover for all Trevenson House users
  • To be one of the designated Fire Wardens managing fire safety for Trevenson House, including working in association with each tenants own Fire Warden (where applicable) to provide a safe working environment.
Maintain the compliance register and work with approved contractors to ensure site compliance with public building regulations, such examples include

  • Manage day to day Fire Safety & ensure fire safety protocols within Trevenson House are adhered to including bell tests, emergency lights and 6 monthly monitoring
  • Manage day to day aspects of Health and Safety within Trevenson House & ensure Health and Safety within Trevenson House is maintained
  • Manage day to day aspects of site maintenance and building security
  • Ensuring compliance visits are undertaken in line with the compliance register and faults highlighted to the Business Manager
  • To be responsible for your own continuing selfdevelopment, undertaking training as appropriate
  • Develop and Support the Trevenson House Apprentice
  • To undertake any other duties appropriate to the grading of the post as may be reasonably requested

Job Type:
Part-time

Part-time hours: 24 per week

Salary:
£10.30 per hour

Schedule:

  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • REDRUTH: reliably commute or plan to relocate before starting work (required)

Work Location:
One location

Application deadline: 05/01/2023