Community Navigator

We have an exciting opportunity to join our Community Investment team as a Community Navigator. As a Community Navigator you will collaborate with customers and colleagues, and across our Coastline communities, promoting and facilitating diverse and inclusive customer engagement through the ‘Coastline Conversation,’ ensuring our services meet local needs. This is a varied and rewarding role; you will be involved in delivering impactful community work, provide employability upskilling opportunities and enhance our customers quality of life.

You will have demonstratable experience in delivering asset-based community development projects, and be confident collaborating with both internal and external partners. You will have awareness of the Tenant Satisfaction Measures and the National Housing Federation’s Together with Tenants initiative, and an understanding of the role of scrutiny and co-regulation. As a Community Navigator you will be working with customers with varied needs, so you must be flexible in your approach, with excellent listening skills and a high level of empathy and understanding.

About Coastline

An independent, charitable not-for-profit housing association, Coastline supports over 5,000 homes in the Cornwall. All our surpluses are reinvested into our charitable work which supports our work and mission.

Our mission statement is: Great Homes, Great Services, Great People. This is our ‘brand promise’ to our customers, partners and other stakeholders - a clear and succinct statement of our purpose and what we stand for.

It is also underpinned by a fourth statement of “Great Foundations”, which ensures the business fundamentals are in place that enable and support our charitable mission.

LI-DNI

Pay: £26,000.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Flexitime
- Free parking
- Health & wellbeing programme
- On-site parking
- Sick pay
- Store discount
- Work from home

Schedule:

- Monday to Friday

Work Location: In person