Gym Supervisor

2 weeks ago

Wrexham, Wrexham, United Kingdom Plas Madoc Leisure Centre Full time

Plas Madoc Leisure Centre is looking to recruit a Gym Supervisor

Hours of work: 35 hours per week

Salary:
£ per annum
Splash Community Trust is a "not for profit" community charity. We are currently recruiting to help expand our business following the pandemic.

We offer a range of leisure services, a community café, community support hub services and provide vital links for the immediate and surrounding communities.

We are a successful social enterprise with aspirations to continue to develop and are looking for people to join our journey.


We are looking for enthusiastic, motivated people who can work as part of a team and provide excellent customer service.

The Gym Supervisor will ensure the efficient and effective operation of the gym, delivery of fitness related activities including day to day supervision of the gym, fitness staff and volunteers.

You will ensure health and safety requirements are met and provide a range of fitness activities to members of the public ensuring a high level of excellent customer service at all times.

The role will require that you provide cover as a Duty Officer for annual leave, sickness and for periods as and when required.

To be a key holder, open and close the building and be responsible for all activities on site when on Duty.

You will be required to follow a rota pattern which includes evenings, weekends and bank holidays.

Please read the full Job Description for more details of the requirements for these roles.

Closing date:
Friday 14th June 2024

Interviews will to held the week commencing 17th June 2024.

Purpose:
To take the lead role in all aspects of the gym.

The Gym Supervisor will ensure the efficient and effective operation of the gym, delivery of fitness related activities including day to day supervision of the gym, fitness staff and volunteers.

You will ensure health and safety requirements are met and provide a range of fitness activities to members of the public.


  • To act as Duty Officer, covering for annual leave, sickness and for periods as and when required.

    To be a key holder, open and close the building and be responsible for all activities on site when on Duty.


Reports to:
General Manager

Responsible for:
Staff and volunteers working within the gym and freelance fitness instructors delivering fitness classes

Pattern of work:

You will be required to work a rota which will include evenings, weekends and bank holidays.

Key responsibilities:

  • To promote a welcoming environment to all customers.
  • Introduce membership offers to promote and increase memberships and drive the business forward.
  • To plan and develop our fitness activity programs and gym use to ensure maximum business levels are achieved and also be community focused by developing a schedule to meet the local needs.
  • To conduct fitness tests and prepare individual programmes for customers.
  • To deliver fitness classes.
  • Montior the fitness classes and amend the timetable when attendance is low.
  • To advise clients how to use exercise equipment correctly and safely.
  • To maintain accurate and up to date records for customers in accordance with Centre's policy for data protection and freedom of information act.
  • To maintain the facility to ensure the gym is safe, clean and checked daily to maintain safety standards.
  • To ensure all gym equipment is maintained in a safe working order and action any repairs as required.
  • To deal with or report any maintenance faults to the Operations Manager.
  • To liaise with contractors on site when carrying out maintenance work and monitor the work being carried out.
  • To implement membership schemes/offers to increase membership numbers.
  • To complete monthly membership checks on the Clubwise system and contact customers in arrears.
  • To be familiar with the Clubwise system and able to navigate/operate/adjust the front and back office system.
  • Produce monthly membership figures in graph format.
  • Interact with members/customers via social media.
  • To attend meetings as required.
  • To maintain the highest standard of professional conduct at all times with customers, colleagues, stakeholders and the general public, both at work and socially.
  • To make a contribution to sharing ideas, knowledge and best practice to ensure the longterm success of Splash Community Trust and the Plas Madoc Leisure Centre.
  • To adhere to employment policies as detailed in the Employee Handbook.
  • To follow all health & safety procedures in order to ensure the safety of you, colleagues, customers and others who may be affected by your behaviour.
  • To uphold Splash's commitment to equality of opportunity to all by following the Equality & Diversity Policy.
  • To support Splash in achieving its environmental aims and objectives.
  • Be flexible with shifts changes that may be required due to sickness, holidays or emergencies.
  • To maintain good working relationships with outside agencies and the general public in order to uphol

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