Customer Support/material Planner

2 weeks ago


Leicester, Leicester, United Kingdom Seismic Group Full time

Customer Support/Material Planner

Desford (LE9) - office based, but currently working 2 days a week from home

Initial 3 month contract - potential to extend for the right person as long as the business need is there

Hours: 37.5 a week

Working times: 08.00 start time Mon-Fri, regular early finish on Fridays (this is rota'd, for cover)

Up to £15.00 per hour PAYE (umbrella contract rates also available)
Do you enjoy helping customers? Are you used to liaising with global suppliers? Have you organised and coordinated the arrival of Materials/customer orders to site? Are you hoping to find a new exciting challenge, where you can take pride in the excellent service you provide to customers?


We're looking for a Customer Support/Material Planner person to join our globally renowned client's Customer Support and Supply Chain Team in Desford.

Working as part of a diverse and friendly team supporting suppliers and end customers, this team are supplying to other client sites manufacturing facilities.

This is an excellent opportunity with a Fortune 100 company if you have a background in Customer Service within manufacturing/engineering Supply Chain, and strong Excel skills (you'll need to be able to create pivot tables and do v look ups), this could be the opportunity you are looking for

What will the Customer Support/Material Planner do?

  • Assist customers, ensuring relationships are developed and any queries are resolved with pace
  • Enter and manage Customer Orders (including backorder management)
  • Organise and coordinate required materials and parts with global suppliers
  • This work is analytical and requires a problemsolving mindset with the drive to serve customers and exceed expectations

What skills and experience does the Customer Support/Material Planner need?

  • A strong communicator who is confident in working with suppliers and customers
  • Analytical intelligence: able to anticipate/stop issues arising by identifying possible risks & challenges
  • Proficient user in Excel you'll need to be able to create pivot tables and do v look ups
  • MRP system experience (e.g. SAP, Sage, Navision etc)
  • Ability to thrive under pressure, in a fastpaced work environment with high expectations
  • Work well in a team dynamic but also as an individual contributor
  • Interpersonal & Relationship Building skills to collaborate & connect well with with others
  • Organisational, Time Management & Prioritisation skills

Job Types:
Full-time, Temporary contract

Contract length: 3 months

Salary:
£12.61-£20.30 per hour

Expected hours: 37.5 per week

Schedule:

  • Monday to Friday

Work authorisation:

  • United Kingdom (required)

Work Location:
In person

Reference ID:
SEI5950C
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