Current jobs related to Client Services Assistant - Exeter, Devon - Stephens Scown

  • Client Services Coordinator

    1 month ago

    Exeter, Devon, United Kingdom Arbuthnot Latham & Co., Limited Full time

    Position OverviewThe Client Support Assistant will be dedicated to delivering exceptional service to our clients, ensuring that inquiries and requests are addressed with precision, speed, and in accordance with established service level agreements. This role is essential for fostering the ongoing expansion of our Banking and Direct Deposit services.Key...

  • Client Services Coordinator

    1 month ago

    Exeter, Devon, United Kingdom Arbuthnot Latham & Co., Limited Full time

    Position OverviewThe Client Support Assistant will play a crucial role in delivering exceptional service to our clients. This position is dedicated to addressing client inquiries and requests with precision and timeliness, adhering to established service level agreements.Key Responsibilities:Ensure that all client queries are managed effectively and...

  • Client Services Coordinator

    1 month ago

    Exeter, Devon, United Kingdom Arbuthnot Latham & Co., Limited Full time

    Position OverviewThe Client Support Assistant will be dedicated to delivering exceptional service to our clients, ensuring that all inquiries and requests are addressed with precision and timeliness. This role is crucial in maintaining our commitment to high standards of client satisfaction and operational excellence.Key Responsibilities:Respond to client...

  • Client Services Coordinator

    1 month ago

    Exeter, Devon, United Kingdom Arbuthnot Latham & Co., Limited Full time

    Position OverviewThe Client Support Assistant will be dedicated to delivering exceptional service to our clients, ensuring that all inquiries and requests are addressed with precision and efficiency. This role is crucial in maintaining our commitment to high service standards and timely responses based on the nature of client interactions.Key...

  • Legal Assistant

    1 month ago

    Exeter, Devon, United Kingdom Trowers & Hamlins Full time

    About UsTrowers & Hamlins is a distinguished firm with expertise spanning both public and private sectors, particularly excelling in Real Estate, which includes both residential and commercial properties. Our teams provide comprehensive advice on construction, employment, litigation, dispute resolution, property finance, and corporate matters.We are...

  • Client Services Coordinator

    1 month ago

    Exeter, Devon, United Kingdom Arbuthnot Latham & Co., Limited Full time

    Position OverviewThe Client Support Assistant will play a vital role in delivering exceptional service to our clients. This position is dedicated to addressing client inquiries and requests with precision and efficiency, ensuring that all interactions are conducted within established service level agreements and timelines based on the nature of the...

  • Client Services Coordinator

    3 weeks ago

    Exeter, Devon, United Kingdom Stephens Scown LLP Full time

    About the RoleWe are seeking a highly organized and proactive individual to join our team as a Reception and Administrative Assistant. As the first point of contact for clients, you will be responsible for providing a warm and welcoming experience, ensuring that our reception area is always tidy and well-stocked.Key ResponsibilitiesMeet and greet clients,...

  • Experienced Client Services Coordinator

    1 month ago

    Exeter, Devon, United Kingdom Office Angels Full time £24,000

    Working Hours: Monday to Friday, Full Time 08. A well-established, family-owned agricultural enterprise with a strong legacy, has grown significantly, employing over 90 individuals and becoming a prominent entity in the sector, catering to a vast clientele in the South West, with aspirations for further growth. This organization fosters a supportive...

  • Client Services Coordinator

    1 month ago

    Exeter, Devon, United Kingdom Bishop Fleming Full time

    Client Services AdministratorWe are seeking a dedicated Client Services Administrator to join our Accountancy & Advisory Service team, ensuring seamless and reliable service delivery to both our clients and internal teams.This role presents an excellent opportunity for a meticulous self-starter committed to enhancing the quality of service provided by our...

  • Client Service Associate

    7 days ago

    Exeter, Devon, United Kingdom Office Angels Full time

    Client Relationship Manager **About the Role** We are seeking a highly motivated and organized Client Relationship Manager to join our team at Office Angels. As a key member of our team, you will be responsible for overseeing key accounts, providing exceptional customer service, and building strong relationships with our clients. **Key...

  • Client Service Associate

    7 days ago

    Exeter, Devon, United Kingdom Office Angels Full time

    Client Relationship Manager **About the Role** We are seeking a highly motivated and organized Client Relationship Manager to join our team at Office Angels. As a key member of our team, you will be responsible for overseeing key accounts, providing exceptional customer service, and building strong relationships with our clients. **Key...

  • Client Service Associate

    2 weeks ago

    Exeter, Devon, United Kingdom Office Angels Full time

    Job Title: Client Relationship ManagerJob Summary:We are seeking a highly motivated and organized Client Relationship Manager to join our team at Office Angels. As a key member of our team, you will be responsible for overseeing key accounts, providing exceptional customer service, and building strong relationships with our clients.Key...

  • Client Service Associate

    2 weeks ago

    Exeter, Devon, United Kingdom Office Angels Full time

    Job Title: Client Relationship ManagerJob Summary:We are seeking a highly motivated and organized Client Relationship Manager to join our team at Office Angels. As a key member of our team, you will be responsible for overseeing key accounts, providing exceptional customer service, and building strong relationships with our clients.Key...

  • Client Relations Specialist

    1 month ago

    Exeter, Devon, United Kingdom FMG Repair Services Full time

    Working Hours: 42.5 hours per week, Monday to Friday, from 8 AM to 5 PM (30-minute lunch break) Essential Requirement: Full UK Manual Driving Licence is mandatory. We are thrilled to present a remarkable opportunity for a seasoned Client Relations Specialist to become part of one of the UK's premier Accident and Collision Repair organizations at our...

  • Financial Services Assistant

    3 weeks ago

    Exeter, Devon, United Kingdom Cathedral Appointments | South West Recruitment Full time

    Cathedral Appointments | South West Recruitment is seeking a Banking Client Support Assistant to join their team. Our client, a well-established private and commercial banking and wealth planning organization, is looking for a professional to provide administrative support and client service.Responsibilities:Provide general administrative support to the...

  • Catering Support Assistant

    7 days ago

    Exeter, Devon, United Kingdom Aspens Services Full time

    About the RoleWe are seeking a highly motivated and organized Catering Assistant to join our team at Aspens Services Ltd. As a key member of our kitchen staff, you will play a vital role in providing excellent food and service to our schools.Key Responsibilities:Support the team in food preparation and presentationProvide exceptional customer service to...

  • Catering Support Assistant

    7 days ago

    Exeter, Devon, United Kingdom Aspens Services Full time

    About the RoleWe are seeking a highly motivated and organized Catering Assistant to join our team at Aspens Services Ltd. As a key member of our kitchen staff, you will play a vital role in providing excellent food and service to our schools.Key Responsibilities:Support the team in food preparation and presentationProvide exceptional customer service to...

  • Catering Support Assistant

    4 days ago

    Exeter, Devon, United Kingdom Aspens Services Full time

    About UsAspens Services Ltd is a leading contract catering company specializing in school food. We combine our understanding of the education sector with our knowledge of food trends to create exciting experiences in our kitchens.We're committed to providing excellent care and services to our clients and children, and we're now looking for a Catering...

  • Catering Support Assistant

    5 days ago

    Exeter, Devon, United Kingdom Aspens Services Full time

    About UsAspens Services Ltd is a leading contract catering company specializing in school food. We combine our understanding of the education sector with our knowledge of food trends to create exciting experiences in our kitchens.We're committed to providing excellent care and services to our clients and children, and we're now looking for a Catering...

  • Client Service Manager

    5 days ago

    Exeter, Devon, United Kingdom Reed Full time

    {"title": "Client Service Manager - Paraplanner", "content": "Job SummaryWe are seeking a highly skilled Client Service Manager - Paraplanner to join our team at Reed. As a key member of our financial services team, you will be responsible for managing the annual review process for existing clients, ensuring the highest levels of accuracy, service, and...

Client Services Assistant

3 months ago

Exeter, Devon, United Kingdom Stephens Scown Full time

Work for a place that works for you:
At Stephens Scown, every day is what we make it. So we make it matter.

Doing notable work for notable clients, building our skills with talented people and having a positive impact on our communities sits at the heart of everything we do.

We don't just say it, we live it. Our commitment to our people, clients and communities runs through our DNA.

We are employee-owned, we are a Certified B CorporationTM, and we are featured in the Sunday Times Best Places to Work 2024 list - ensuring our culture and ethos of going above and beyond for our people, our colleagues and our communities is recognised nationally.


The Role:


The Client Services Assistants are focussed on ensuring clients and potential clients contacting the firm, receive a 'best in class' service whether they are seeking to speak with a known colleague, get general information or are looking for help with a new business opportunity.

As a client obsessed team, this warm and welcoming service should efficiently identify and understand the callers needs with a simple and effective hand-off to the relevant legal or in handling new business enquiries ensuring relevant information and due process is followed to ensure a seamless introduction to their trusted advisor.


Tasked with being the first point of contact for clients and potential clients making a new enquiry or seeking to speak with a known contact.

A focus on a great first impression, robust management of queries and opportunities including working to both quality and timeliness standards, ensuring data recording and follow-up is completed as necessary.


Key areas include:

  • Operating as an effective firm front of house for all telephony contacts (both existing and future clients)
  • Liaising with legal advisors in the handoff of existing clients.
  • Following the semiautomated new opportunities process to ensure future clients feel valued and assisted. Ensuring effective allocation of new clients into legal teams.
  • Providing robust data and operational insight to the Client Services Supervisor and Manager and digital team (website enquiries).
  • Supporting legal Teams as required with a view to offering class leading CX for both internal and external clients.
  • Ensure the reputation of the firm the firm is maintained and enhanced by making sure if we cannot help we are seen to be helpful. Giving clear explanations where possible and referring to other firms where appropriate.

About You:

  • Experience of operating in a front of house/clientcentric professional environment (essential)
  • Evidence of selforganisation and use of data to coordinate activity (essential)
  • Understanding of legal services (desirable)
  • Highly effective interpersonal and communication skills and a focus on exceptional client care (essential)
  • Able to work in a busy and highly professional environment
  • Organised, accurate and able to manage one's own workload
  • Ability and desire to learn new things
  • Word and Excel (essential)
  • Accurate processing of data
  • Good written skills, identifying the audience that is being communicated with

What we can offer you:

  • We offer a competitive salary and an impressive array of benefits and rewards. Not least of these is through the Firm's employeeownership status, where every employee is listened to, helps to realise our vision and receives an equal share in our annual profitshare.
  • Our hybrid working model and approach to flexible working enables our people to share their working time between home and the office to support a healthy work / life balance.
  • View a full list of our benefits
- including 25 days holiday (plus bank holidays and your birthday), private medical insurance, group life assurance, access to a comprehensive range of wellbeing support, and three additional days' paid leave to support good causes.

Why Stephens Scown?:

Being Great Matters:

Working here is something else entirely.

It's a place where we can step up to tough challenges with people so good they inspire us to be better.

We proudly work in a beautiful part of the country, go beyond expectations and achieve things that matter.

Owning It Matters:

We're the UK's first major employee-owned law firm. But more than this, we're people-centred, people-powered. We do what it takes to help each other overcome every challenge. Whatever's happening in the world, empowering our people is what matters.

Doing Good Matters:

Our communities and colleagues give us a lot to be thankful for. So we try to make them feel as valued as our clients.

Whether we're digging deep and giving our time and money, picking up rubbish from our streets and beaches, at Stephens Scown, if it's right, it matters.


Having Fun Matters:


We might have the expertise of a top city firm, but outside our offices there's not a skyscraper in sight.

Whether we're getting to know our clients on our local beach or having fun in the park