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Client Service Associate

2 months ago

Exeter, Devon, United Kingdom Office Angels Full time

Job Title: Client Relationship Manager

Job Summary:

We are seeking a highly motivated and organized Client Relationship Manager to join our team at Office Angels. As a key member of our team, you will be responsible for overseeing key accounts, providing exceptional customer service, and building strong relationships with our clients.

Key Responsibilities:

  • Manage and maintain existing client relationships to ensure high levels of satisfaction and retention.
  • Identify and pursue new business opportunities to drive growth and revenue.
  • Develop and implement effective strategies to improve customer engagement and loyalty.
  • Collaborate with internal teams to ensure seamless delivery of services and meet client needs.
  • Monitor and analyze client feedback to inform business decisions and improve processes.

Requirements:

  • Excellent communication and interpersonal skills to build strong relationships with clients and colleagues.
  • Proven ability to work in a fast-paced environment and prioritize multiple tasks and deadlines.
  • Strong analytical and problem-solving skills to identify opportunities and resolve issues.
  • Ability to work independently and as part of a team to achieve business objectives.

What We Offer:

  • A dynamic and supportive work environment with opportunities for growth and development.
  • A competitive salary and benefits package.
  • The chance to work with a leading recruitment agency and make a real impact on our clients' businesses.