Solution Specialist, Emea

6 days ago


Reading, Reading, United Kingdom Ross Video Full time

Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use.

We go all out so that our customers can have the best possible experience and achieve quality results.

With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results.

If you've ever watched live television, news, sports, or entertainment, you've seen our products in use.

All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology.

Get behind the scenes and learn about what it takes to make live events possible.

If that resonates, and you're someone with integrity, commitment, and a strong drive to deliver great products, we'd love to hear from you.


At Ross Video, we are Living Live We are at the cutting edge of Live Video production, powering much of the world's most compelling Live Events with our High Impact/High Efficiency Solutions.


We are currently searching for a dynamic, highly motivated Solution Specialist to join our Sports and Live Events team at Ross - in its initiative to increase sales of Ross Video technology in theses market spaces.

This key role within the Global Sales organization requires a unique blend of engineering and operational customer facing "soft skills", and post-sale project management.

This is a diverse role that reports directly to the Manager - Solution Specialists - Sports & Live Events and requires frequent interaction with the company's prospects, partners and service resource teams to ensure that solutions designed are efficiently deployed and supported.

This unique position will include, but is not limited to, the following responsibilities and duties:

Who you report to:
Manager - Solution Specialist, Sports & Live Events

What the job is all about:

  • Participates and contributes to sales opportunities driven by the Vice President of Sports & Live Events and Regional Sales Managers, prioritizing efforts based on maximizing total impact on the team's productivity.
  • Pre and postsale project management.
  • Scopes technical solutions to address customer requirements, assess customers met and unmet needs, and recommends solutions that optimize value for both the customer and Ross Video.
  • Coordinates closely with Ross' internal Sales team and business partners to align solutions designed to meet customers' business requirements.
  • Generates localized sales tools on various mediums for internal and external distribution (PowerPoint's, Application Notes, Competitive Guides, etc.).
  • Engages in customer facing product presentations, demos, training, and workflow guidance to endusers and business partners at customer premise, tradeshows, or remote.
  • Ensures the Sales and Marketing of product lines follows the Ross Video Code of Ethics.
  • Work on system oriented and highly technical projects.
  • Help to prepare worldclass customer facing proposal supplements.
  • Postsale project management.
  • Assist services team with internal/external training and commissioning as required
  • Act as a "Technical Evangelist" to help build trust and inspiration with sales, partners and customers.
  • Perform other related duties as required.

Who you are:

  • Record of achievement and technical solution expertise in a customer facing environment.
  • Understanding of the Sports Venue Production Control Room, Live Venue Display, and Sports Broadcast workflows.
  • Possess strong knowledge of industry standard protocols, connectors and terminations.
  • Excellent Communication & Presentation Skills.
  • Able to work cooperatively with and across all company departments.
  • Strong knowledge of Word, Excel, PowerPoint.
  • Basic computer IT skills
  • Possess strong and creative problemsolving traits.
  • Existing knowledge and use of Ross Video products (preferred).
  • Passionate about Ross Video equipment solutions
  • Positive, determined, problem solver
  • Deadline driven
  • Strong organization and communication skills
  • Ability to multitask
  • Ability to work well independently and selfmotivate
  • Attention to detail and a strong work ethic
  • Desire to contribute to a team environment
  • Ability to handle stressful situations
  • Willing to Travel up to 60% of the time
  • Must live within 75 miles of major airport
  • Valid Passport
  • Valid Driver's License & a clear driving record
  • Travel to annual NAB, IDEA, SVG, and other sports related trade shows (if required)
  • Attend Sales Meetings as required
LI-LH1

Equity, Diversity & Inclusion
At Ross, we embrace diversity, and we want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that's something we're passionate about at Ross We believe everyone sh

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