Client Services Senior Administrator
1 week ago
Job Type:
Full Time
Value Doors is a tech-driven, leading provider of high-quality windows and doors, committed to delivering exceptional products and services to our customers.
We are seeking a detail-oriented and proactive Customer Service Administrator to support our installations and customer service department.If you're passionate about improving customer experiences and want to contribute to our growth, then this is the role for you.
Handling customer service and communicationsDeveloping straightforward and flexible processes for all aspects of customer service
Adhering to strict service levels and being accountable for your tasks
Delivering high levels of customer service during installations and aftercare
Communicating with a resolve-immediately attitude
Positive mindset with a can-do attitude, always finding creative and pragmatic solutions
Proficient in MS Office applications (Outlook, Word, Excel, PowerPoint, Google Docs & Sheets)
Experience with CRM software
Excellent written and oral communication skills in English
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