CRM campaign manager

2 weeks ago


London, Greater London, United Kingdom E.O.N Worldwide Full time

Are you passionate about CRM marketing and full of innovative ideas? Do you thrive in a dynamic start-up environment? If so, this role might be a perfect fit for you.

We are seeking an enthusiastic CRM Campaign Manager to join our Brand and Marketing team. In this role, you will collaborate with various teams to drive performance-focused CRM campaigns for EON Next and Sainsbury's Energy brands. Your responsibilities will include defining business objectives, shaping CRM marketing strategies, and executing communication plans with creative assets via our in-house studio.

About the Job and the Company:

  • Identify business goals in collaboration with cross-functional teams
  • Define CRM campaign KPIs, marketing strategies, and communication plans
  • Leverage insights and data to create customer-centric strategies
  • Manage customer journeys across different channels
  • Coordinate with the creative team for campaign assets
  • Develop project timelines and obtain stakeholder approvals
  • Optimize email and SMS campaigns
  • Monitor campaign performance and provide regular updates
  • Ensure GDPR and ASA compliance in all campaign activities
  • Collaborate with the media team for paid media support
  • Optimize customer segmentation and creative elements for better conversion

Job Requirements:

  • Minimum of 5 years of experience in CRM Campaign Management
  • Prior experience in the energy category
  • Strong analytical skills and performance-driven mindset
  • Ability to work with automated marketing solutions
  • Experience in reporting on campaign performance and suggesting improvements
  • Excellent attention to detail and strong organizational skills
  • Comfortable with changing priorities and fast-paced environments
  • Willingness to think innovatively and challenge the status quo

Additional Qualities:

  • Curious and eager to learn
  • Proactive and decisive, embracing challenges as opportunities
  • Team player with a growth mindset
  • Open to new technologies and ways of working
  • Comfortable with ambiguity and adaptability

Additional Details:

  • Closing date - No rush
  • Regular team socials and a vibrant team atmosphere
  • Competitive salary offered
  • Based in London (specific location provided upon application)
  • Flexible hybrid working model
  • Generous benefits package including holidays, pension, and parental leave
  • Opportunities for personal and professional development
  • Equal opportunity employer promoting diversity and inclusion
  • Flexible working arrangements available

We believe in fostering a diverse and inclusive work environment where everyone is treated fairly. Join us and be part of our exciting journey


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