Switchboard Operator

1 week ago

Harlow, Essex, United Kingdom The Princess Alexandra Hospital NHS Trust Full time

Issue and receive Departmental and Accommodation keys, ensuring they are both signed in and out of the department by authorised individuals and are stored securely.

Issue batteries for pagers/bleeps as required, ensuring individuals signature is obtained. Monitor all alarm systems and take appropriate action as determined by the local policy / procedure. Be familiar with and operate the internal bleeping system, act accordingly to procedures for emergencies, i.e.

Team calls for Cardiac Arrest, Trauma, Fire etc. Complete daily test calls for emergency team group bleeps (as above) via the internal bleep system. Pass messages to holders of external pagers via the paging bureau. Liaise and inform Security/ Portering Supervisor in the event of disturbances.


Update doctors on-call board, and all information boards as required Complete all management, departmental and doctors on-call rota sheets daily using information provided in on-call rota files and amend as required Be aware of staff on-call rotas and amend if required, ensuring the necessary information is passed onto colleagues and other staff Contact on-call staff as required via internal bleep system, pager or telephone.

Undertake booking of Transport out of hours as required by liaising with contracted provider Participate in training and guidance of all new and temporary staff.

To fully utilise the directory by use of a visual display unit and to report alterations, queries and amendments.

The role is based on shifts and there will be a need to cover the night shifts as and when required.

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