Medical Education Support Administrator

1 week ago

Margate, Kent, United Kingdom East Kent Hospitals University NHS Foundation Trust Full time

The post holder will have the opportunity to work within a team, helping in shaping and embedding a strong educational framework within the Trust by providing consistent support to our trainee doctors and medical students.


Based at the Queen Elizabeth the Queen Mother Hospital Education Centre and the Medical Education Quality Team, the post holder will be first port of call and provide administrative, clerical and physical support within the Centre and the quality team, and will support both undergraduate and postgraduate education and training activities.

You will be responsible for the current Doctors in Training Study Leave process and database.

Accuracy, relevance and reliability are all key components of the role as is a level of technical ability (training provided where required) in relation to support all IT/AVT equipment in the centre(s).

Please see full job description


Working as an active member of the quality team across sites in support of colleagues on any projects that involve improving the quality of learner experience.

Providing support for quality assurance through specific clerical and administrative activity.


Exercise a high level of accuracy and attention to detail in approving doctors' CPD associated expenses on the electronic expenses claims system and ensuring correct budget codes are assigned prior to processing CPD expense claims to Payroll Services.

This will require ensuring all claims including receipts are relevant and correct prior to reimbursement is authorised to doctors according to their entitlement.

Please scroll down to access the full Job Description and Person Specification located in 'supporting documents'.

The postholder will:

Support our educational governance and drive quality improvement by:

  • Working as an active member of the quality team across sites in support of colleagues on any projects that involve improving the quality of learner experience.
  • Providing support for quality assurance through specific clerical and administrative activity, particularly in relation to data.
Support to our training doctors and other learners by

  • Delivering administrative, clerical and physical support across a wide range of activities that support education and training e.g. study leave, expenses claims, room bookings etc.
  • Adhering to those policies, practices and values, both external and internal, that ensure that all doctors are supported according to their specific needs e.g. Less Than Full Time (LTFT), returning to training, career change, requiring additional support etc.
Support our educators by

  • Supporting these colleagues with general queries as well as administrative and clerical tasks to support colleagues with specific educational roles in order to help them meet their educational and training responsibilities
  • Engaging with clinical and college tutors and other educational leads to help promote educational resources and assist with bringing to the attention of senior colleagues, any issues raised
Create a high quality learning environment and culture by

  • Providing administrative support to ongoing and new individual and collaborative work and projects that aim to improve safety, quality, learning and outcomes.
  • Demonstrating and enacting those values and behaviours required by the Trust and the NHS.
  • Providing administrative support to the Department to ensure all learners are fully inducted and informed and that they are able to make the most of any/all training/learning opportunities
Deliver against the Department's strategic objectives by

  • Developing the necessary skills and knowledge to be flexible and adaptable in support of the continuous improvement of the Department and wider organisation
  • Achieving against agreed individual and team objectives
  • Working in support of, Senior Quality Assurance Managers carrying out audits, local improvements and compliance with GMC, HEKSS and medical school regulations as well as other relevant regulation
Summary of indicative key skills and responsibilities

The post holder will:

- exercise a high level of accuracy and attention to detail in approving doctors' Continuing Professional Development (CPD) associated expenses on the electronic expenses claims system and ensuring correct budget codes are assigned prior to processing CPD expense claims to Payroll Services. This will require ensuring all claims including receipts are relevant and correct prior to reimbursement is authorised to doctors according to their entitlement, in accordance with Trust CPD and financial policies.

Administrative Skills

  • Effective use of key software packages and sound digital literacy skills [as defined by HEE's Digital Capabilities Framework 2018]
  • Ability to accurately record information; make effective use of databases; input and extract data, and information verbally, in written form and visually as slide decks or using other digital tools
  • Best practice organisation of schedules, files and pr

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