Team Administrator

2 weeks ago

Chester, Cheshire, United Kingdom Cheshire and Wirral Partnership NHS Foundation Trust Full time

Job summary

If you are looking for an administrator role where you are valued and want to be part of a team that supports young people and their families in crisis within our Urgent Support Team, then this is the role for you

We recognise the importance of the job you do and we know that we can not function without you

In this role you will utilise all of your expertise in providing a standard administration function which will ensure the smooth running of the service. This may be ordering stationery, minute taking, answering telephones and responding to emails. You will be responsible for managing the team's mailbox and formatting letters written by the team.

The role is within Urgent Support Team based in Chester and the team includes Mental Health Practitioners and Clinical Leads.

In this Administrator role , you will be an important part of a team, and help to make a difference to the The Urgent Support Team working with young people and their families .

Main duties of the job

We are looking for a Team Administrator to join The Urgent Support Team based in Chester.

We are seeking to appoint an experienced individual who is able to provide a strictly confidential full administrative service making full use of electronic communication, computers and databases to support the effective delivery of the role and exercise total discretion at all times when working with the team and outside agencies.

Excellent time management and communication skills are essential for this role. We require an individual that can respond appropriately to sensitive information, and to be able to effectively support and help young people and their families that use our services.

The full Job Description is attached to this advert.

About us

CWP provides health and care services for local people, including mental health, learning disability, community physical health and all-age disability care - including the provision of three GP surgeries.

Our aim is to help people to be the best they can be, adopting a compassionate, person-centred approach to everything we do. We were recently rated as Outstanding for Caring by the Care Quality Commission with a Good rating overall.

We offer a variety of roles at all levels, so whether you are just starting out in your career or looking to use your skills and experience in a new role, CWP is the right employer for you.

CWP are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences.

To support this, we offer up to three weeks induction, dependent on role, with our Prepare to Care programme for all new starters. This aims to give you all the knowledge and guidance to help you grow and flourish with CWP.

We welcome applications from people who have direct experience of accessing our services.

Job description

Job responsibilities

Please download a copy of the job description for full details.

Recruitment selection processes are based on competence (see Person specification) and values.

CWP recruits people that can demonstrate the Trusts Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview/Assessment , which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trusts Values and Behaviours which are the 6 Cs Communication, Competence, Courage, Care, Compassion and Commitment. A Guide to completing your application form can be accessed on the right side of this page under the job description.

The Supporting Information Section in your application should therefore reflect your understanding of the Trusts Values and associated Behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

CWP is proud to be an accredited Veteran Aware organisation helping to provide and share best practice in NHS care for our armed forces community. As a veteran aware organisation, CWP is committed to delivering on the principles of the Armed Force Covenant and has a Silver award with the MOD Defence Employer Recognition Scheme (DERS).

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

If you experience any technical difficulties or need help when making an application please contact our Recruitment Team on

Good luck with your application. We hope to welcome you to Team CWP very soon.

Person Specification

Qualifications

Essential

Evidence of good typing skills RSA 111/NVQ Level III in an admin related subject or equivalent Educated to an appropriate standard of English Language to undertake the job role

Desirable

ECDL

Knowledge and Expertise

Essential

Working knowledge of software programmes Microsoft office applications Knowledge and understanding of confidentiality Organisational skills and the ability to prioritise work and meet deadlines and use own initiative Managing workload and able to act independently Clear and accurate written and verbal communication skills

Desirable

Audio typing skills Minute/note taking experience Clear and accurate written and verbal communication skills

Experience

Essential

Experience of providing secretarial/administrative duties

Desirable

Experience of working in a health environment Experience of working as a member of a team in an office environment Experience of processes and procedures within this service area

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