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Health Care Assistant
3 months ago
Job Summary:
Working under the direct supervision of the Practice Nurse's and strictly in accordance with specific Practice guidelines and protocols, the Healthcare Assistant will assist the Practice clinical team in the provision and delivery of prescribed programmes of patient care.
Qualifications and Knowledge
- Level 3 qualification in Health and Social Care or equivalent experience
- Working knowledge of physical or mental health issues including mental health legislation, medication management
- Standard IT skills
- Committed to undertake the Care Certificate course within the first 12 weeks of commencing
Duties and Responsibilities:
- New patient health checks
- ECG recording
- Phlebotomy
- B12's, influenza, shingles, and pneumonia injection (training can be provided)
- Chaperoning duties
- Processing and management of laboratory samples requested by GPs/Nurses
- Sterilising, cleansing and maintenance of surgical equipment.
- Vaccine/cold chain storage, monitoring, and recording
- Surgical equipment and vaccine restocking and stock rotation
- Clearing and restocking consulting rooms
- Preparing and maintaining environments and equipment before, during and after patient care interventions including assisting GPs during the performance of minor operations
- Assisting in the assessment and surveillance of patients' health and wellbeing
- Helping to raise awareness of health and wellbeing and how it can be promoted.
- Assisting with the collection and collation of data on needs related to health and wellbeing.
- Assist with 6 8 week checks of babies.
- Disposal of clinical waste in the external bin provided.
- Conduct monthly audits of Infection Control, Health & Safety and Fire Safety in liaison with the Practice nurses/Practice Manager.
- Plus, any reasonable task allocated by the practice nurses/Practice Manager
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
- In the performance of the duties outlined in this Job Description, the postholder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others' health, safety and security as defined in the Practice Health & Safety Policy, to include:
- Using personal security systems within the workplace according to Practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
- Making effective use of training to update knowledge and skills.
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Reporting potential risks identified
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of people's rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation.
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
- Behaving in a manner which is welcoming to and of the individual, is nonjudgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development:
The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality:
The post-holder will strive to maintain quality within the Practice, and will:
- Alert other team members to issues of quality and risk.
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team's performance.
- Work effectively with individuals
