Environmental Case Officer

2 weeks ago

Coventry, Coventry, United Kingdom Coventry City Council Full time
About the team we are recruiting to

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.


The Street Enforcement Team is a multi-disciplinary team that deals with a variety of environmental and anti-social behaviour issues throughout the city.

What is the job role?

In your role, you will be under the general direction of the Street Enforcement Manager, to support management in delivering services under Council policies and priorities.


You will deal with various environmental quality issues such as fly-tipping, commercial and domestic waste enforcement, nuisance vehicle complaints, littering, and fly posting, as well as coordinating the City's response to any unauthorised traveller encampments.


The role also encompasses various Anti-Social Behaviour [ASB] issues and neighbour disputes including statutory nuisance complaints about domestic noise, light, odour, and bonfire complaints.


Within this role you will undertake a hugely varied caseload and using appropriate legislation you will take all appropriate courses of action including education, mediation, enforcement and prosecution under different legislative powers.


This role includes weekend work and you will receive a 10% shift allowance.


This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

Who are we looking for?

We are looking for someone with knowledge and understanding of Environmental Health, with an emphasis on Environmental Crime, Anti-social Behaviour, Highways, and Noise legislation.

You should understand the principles of customer care and quality and can communicate effectively at all levels both orally and in writing with people from a range of backgrounds.


You will need to be able to:

  • Effectively manage a demanding workload and deal with conflicting priorities.
  • Use of the Microsoft Office software suite to produce wordprocessed documentation including letters and reports to a high standard.
  • Devise, implement and evaluate successful projects.
  • Influencing, persuading, and negotiating skills and the ability to deal effectively with conflict and aggression.


We are looking for enthusiastic and passionate people who care about their local environment to join a very busy team working both on their own and as a team.

You must be able to work on your initiative, often in the face of difficult circumstances.


Special requirements for this role include being able to work on an 'on-call rota, shift patterns including some night/weekend day working, and bank holidays as required.

You must also
hold a full driving license and the ability to travel around a wide area of the city to complete district work.



Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people.

To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

  • Members of the Armed Forces and veterans
  • Are currently in care or have previously been in care
  • If you consider yourself to be disabled or if you have a longterm health condition


We are looking for enthusiastic and passionate people who care about their local environment to join a very busy team working both on their own and as a team.

You must be able to work on your own initiative, often in the face of difficult circumstances.


Special requirements for this role include being able to work on an 'on-call rota, shift patterns including some night/weekend day working, and bank holidays as required.

You must also
hold a full driving license and the ability to travel around a wide area of the city to complete district work.


About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.
We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do.

With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.


To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

Our Values

Our Values are:

  • Open and fair: We are fair, open, and transparent.
  • Nurture and develop: We help and encourage everyone to be their best and do their best.
  • Engage and empower: We talk and listen to others, working together as one.
  • Create and innovate: We embrace new ways of working to continuously improve.
  • Own and be accountable: We work together to deliver the b

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