Creative Director Digital Product

2 weeks ago


Edinburgh, Edinburgh, United Kingdom NatWest Full time
Join us as a Creative Director of Digital Product

  • We'll look to you to be a passionate advocate for great customer experiences, bringing your creative and strategic thinking skills and inspiring others to do the same
  • You'll be owning the visual design solutions that employ and improve our principles, standards and design patterns, centred around best practice, consistency and reuse
  • In return, you'll have a genuine impact on our customers, and will be well positioned to gain recognition for you and your work

What you'll do:


As a Creative Director of Digital Product, you'll be leading various teams to craft digital solutions, which provide compelling and seamless customer experiences.

These will be both native and browser-based experiences across desktop and mobile platforms. You'll also work closely with the experience design team to effectively communicate interaction and design ideas.

Your responsibilities will include:

  • Owning and developing high level storyboards, wireframes, mockups and prototypes to effectively communicate interaction and design ideas
  • Managing the relationships with designers, researchers, product owners and developers to create new products and features, as well as extend on existing ones
  • Leading the translation of customer insights into designed experiences and forming a compelling story around it
  • Working with Agile project teams and key stakeholders, in sprints, retrospectives and reviews, to develop user centred solutions within project timeframes
  • Influencing and collaborating with project stakeholders to help understand and define customer value

The skills you'll need:

You'll also need:

  • Experience leading creative teams
  • The ability to work in a usercentred design approach and successfully present your work and the rationale behind it
  • Expertise in Figma, Protopie and Adobe Creative Suite
  • A good understanding of responsive and adaptive design
  • Experience in creating and maintaining complex design systems


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