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Bar and Events Assistant

3 months ago

Gravesend, Kent, United Kingdom Age UK Medway Full time
To work at Age UK Medway, it isn't all about what qualifications or experience you have.

For us, it's about your ability to show compassion and empathy for older people, and dedication to our core values as a charity - to make sure all older people are able to Achieve Life's Fullness.

If you can show us you have these qualities, the rest we will do for you.

We cover your training, uniforms and your DBS checks, and will provide you with good rates of pay, expenses and mileage cover, and, most excitingly, we will give you access to our new staff benefits scheme which includes rewards for staff who go and above beyond to help people like Alf.


If you would like to join a dynamic team of professional and caring people, making positive change to the lives of hundreds of older people each week, then get in touch to talk about our current vacancies.

Join us, and be the change we need to see in society, and take the time to #AskAboutAlf


We are looking for a
Bar and Events Assistant who loves to go above and beyond for their customers to provide effective day to day and event support at The Clarendon Royal Hotel.


Job Type:
Permanent, Zero-hour contract across a Monday - Sunday rota

Hourly rate:
£10.42 per hour

Location:
The Clarendon Royal Hotel, Gravesend

Key Responsibilities:

  • To ensure professional and licenced cover in the hotel bar areas, always presenting a welcoming and attentive demeanour.
  • To provide all items from the bar drinks range at all times, including hot drinks, cocktails and mainstream beverages.
  • To provide licenced bar cover, during events, and as daily cover according to the rota.
  • To assist in the smooth running of function and bookings for the restaurant / bar / function area.
  • To fully utilise the organisations EPOS system for all financial transactions and services provided to resident and nonresident customers.
  • To clear tables, wipe surfaces and assist with washing up to ensure ample glassware is available.
  • To monitor and replenish stock levels as advised by the Bar & Events Supervisor.
  • To check customers' identification and age verification in line with "Check 25"
  • To engage with customers and advise them about current promotions.
  • To maintain a clean and organised bar area, including quickly responding to spills and other health and safety hazards.
  • To support the Guest Relations & Hospitality Assistants in serving food and snacks where required.
  • To carry out other reasonable tasks as set by the Group CEO from time to time in line with the spirit of the role description.
  • Excellent Customer Service skills
  • Creative flair for drinkmaking
  • Demonstrating product knowledge and the ability to recommend drinks to customers.
  • The ability to follow recipes accordingly.
  • Timemanagement skills, effectively keeping up with bar orders
  • Experience of cash handling and EPOS systems
  • Attention to detail
  • Active listening skills and a good memory for remembering different orders from different customers
  • The areas covered in the Job Description are intended to provide an overall context to the role, and is not designed to be an exhaustive list of tasks._

Benefits:

  • Petrol paid 45p per mile
  • DBS, training and uniforms/PPE all paid for by Age UK Medway
  • Pension scheme
  • Further qualifications


 Wellbeing scheme
  • Simplyhealth

Closing Date:
Friday 11th August 2023

Job Type:
Zero hours contract

Salary:
£10.42 per hour

Benefits:

  • Company pension
  • Health & wellbeing programme

Ability to commute/relocate:

  • Gravesend: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • How many years of Customer Service Experience do you have?

Work Location:
In person

Application deadline: 11/08/2023