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Field Claims Adjuster
3 months ago
Time Type:
Full time
The Claims team has been built to meet the evolving needs of our business and our customers.
The team is a formidable force for QBE, comprising over five hundred people spread across multiple locations within UK and the rest of Europe, and reflecting the diversity and strength of the region.
Handling over 200,000 claims a year, QBE has built a reputation for excellence within the market and is widely recognised for its technical expertiseIf you are someone who is looking for an excellent opportunity in a role that provides exposure to a diverse caseload with great opportunities to build networks within the wider business, interacting with senior stakeholders and Underwriters then we would love to hear from you
Investigate and resolve Claims in order to provide excellent Claims handling service with minimal leakage
Identify subrogation, contribution and other recovery issues and ensure that these are successfully pursued where appropriate
Manage Claims and other material Claims issues in order to resolve and settle claims on an economic basis
Ensure that Claims fees and advices are responded to within agreed timeframes to ensure good service
Respond to internal and external stakeholder requests in accordance with service standards
Flag complaints as required and Treat Customers Fairly
Maintain knowledge of the Claims Portfolio and provide information to others on request to ensure the effective monitoring of Claims to support Underwriting and Claims decisions
Maintain efficient handling of their own caseload to ensure the prompt, timely and effective handling of Claims
Proven experience dealing with policy coverage
Able to competently use MS office applications such as Word, Excel and PowerPoint.
That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you.
In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce.
At QBE, we view our people as our most precious asset.QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation.
Employer of the Year 2022 Winner - Insurance InsiderBritish Claims Awards 2022 Winner - InsurTech Award
Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year
Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response
Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year
We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent
Inclusion of Diversity
We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in.
We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers.
QBE European Operations is part of QBE Insurance Group, one of the world's leading international insurers and reinsurers and Standard & Poor's A+ rated.
As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy.
To find out more about why you should work for QBE, visit our careers website .If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW
