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Customer Services Administrator
3 months ago
Overview:
Responsibilities:
- Resolve customer complaints or concerns in a professional manner
- Perform data entry and maintain customer databases
- Assist with administrative tasks as needed
- Proficiency in Sage for order processing and invoicing
- Strong clerical skills for maintaining records and files
- Excellent organisational skills to manage multiple tasks efficiently
- Ability to computerise data accurately for recordkeeping purposes
- Experience in data entry to input customer information accurately
- Knowledge of office procedures and equipment for daily tasks
- Typing proficiency to handle correspondence and documentation promptly
- Administrative capabilities to support various office functions effectively
- Good phone etiquette to communicate professionally with customers
Job Types:
Full-time, Permanent
Pay:
From £27,000.00 per year
Benefits:
- Canteen
- Company car
- Company pension
- Discounted or free food
- Free parking
- Onsite parking
- Sick pay
Schedule:
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
Work Location:
In person
Reference ID:
Customer Services Administrator
