Assistant Manager

1 week ago


Richmond, Greater London, United Kingdom White Horse Full time

We are currently on the lookout for a proactive and skilled assistant manager / supervisor to become part of our team at a stunning food-focused pub in Richmond.

If you have a strong customer service orientation and a genuine love for the hospitality sector, then you might be the perfect fit for us. Knowledge of cellar and basic cocktails is essential for this role.

As a valued team member, we highly value your input on enhancing our business operations with fresh ideas.


Responsibilities:
  • Creating team schedules, addressing staff concerns, and managing vacation and sick leave approvals
  • Conducting interviews, recruitment, and onboarding processes for new staff
  • Assessing employee performance, offering necessary training and support
  • Supervising department-specific projects to ensure timely completion within budget constraints
  • Stepping in for absent team members and providing assistance as necessary for project completion
  • Enforcing company policies and health & safety protocols
  • Maintaining a consistently high level of customer service standards
  • Leading marketing campaigns, updating both customers and staff on promotional activities
  • Applying industry insights to guide purchasing decisions and inventory management

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