Apprentice Patient Pathway Coordinator

1 week ago


Romford, Greater London, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

The Women and Child Health division is currently seeking to recruit a fulltime Apprentice Patient Pathway Coordinator (Medical Secretary) to join our Child Health Department.


This role is very demanding and the successful applicant will be expected to provide administrative support to a team of clinicians as well as audio typing of medical correspondence.


The successful applicant will have some experience of working in an administration or secretarial role and have good verbal and written communication skills, an excellent telephone manner, IT and Keyboard skills and be able to work in a professional calm manner in accordance with Trust's PRIDE values.

Alongside the job role you will be completing the Level 3 Business Administrator apprenticeship. If you already hold this qualification at Level 2 or above, then you are not eligible to apply.


Please read the advert and Job Description carefully before applying, ensuring that you clearly demonstrate how you meet the criteria in the person specification.

To be eligible for an Apprenticeship you must meet the following criteria:
Be 16 years old or over

Have the right to work in the UK

Have been permanently resident in the UK for the past 3 years


The Patient Pathway Co-ordinator (PPC) will work within Child Health to facilitate the smooth running of the patient journey by ensuring that there are co-ordinated and streamlined administrative processes that revolve around the patient and their individual needs.

We provide care for the residents of three diverse London boroughs.

Most of our 7,800 permanent staff live in Barking and Dagenham, Havering and Redbridge and the majority are from black, Asian and minority ethnic groups.

We also provide healthcare services to people in south west Essex, and specialist neurosciences services to the whole of the county.


Our services include all the major specialties of large acute hospitals and we operate from two main sites - King George Hospital in Goodmayes and Queen's Hospital in Romford.

We have two of the busiest emergency departments in London - more than 300,000 people visited our A&Es in 2023.

We also provide outpatient services at Brentwood Community Hospital, Barking Community Hospital, Loxford Polyclinic, and Harold Wood Polyclinic.


We're pleased to be leading the way in reducing the time our patients wait to get the treatment they need.

The Elective Surgical Hub at King George Hospital is one of eight to be accredited as part of a national scheme; the Care Quality Commission has raised the ratings for urgent and emergency care at Queen's and King George hospitals; and data released by NHS England showed that the Trust was the most improved in 2023 for reducing waits for emergency care.


We are particularly proud of our regional Neurosciences Centre; Radiotherapy Centre; Hyper Acute Stroke Unit; and dedicated breast care service at King George Hospital.

We're also part of the North East London Cancer Alliance.

For further information on this role, please see the attached detailed Job Description and Person Specification.

  • Romford, Greater London, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    The Neurosciences Department is looking for 2 Apprentice Patient Pathway Administrators to support the Neurosciences team. You will be highly motivated, have excellent communication skills and a willingness to learn.The main duties of the role are:To ensure all Apprenticeship work is completed and submitted in the given timeframe and to ensure that all...


  • Romford, Greater London, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    An exciting opportunity has arisen for an Apprentice Patient Pathway Administrator to join the Diabetes and Endocrine team at BHRUT working at both our Queen's and King George Hospital sites. You will act as the first point of contact in communication with patient queries over the telephone and provide full administrative service which may include audio...


  • Romford, Greater London, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    An exciting opportunity has arisen for a Patient Pathway Coordinator in Tele-Dermatology to join our team. The Patient Pathway Co-ordinator (PPC) will work within the Dermatology team to provide smooth and efficient administrative support predominantly within the tele-dermatology service.The tele-dermatology service reduces waiting times for patients...


  • Romford, Greater London, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    This is an exciting opportunity for a highly motivated, well organised, dynamic and enthusiastic administrator to work in within the surgical team.This is a pivotal role and we are looking for someone with excellent customer care skills, enthusiasm, a flexible approach and a professional attitude. You will be expected to have excellent communication and...


  • Romford, Greater London, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    The post holder will provide a flexible administrative support service across the department as required by workload demands and agree priorities in liaison with the Patient Pathway Supervisor/Patient Pathway Co-Ordinator. It is essential that the post holder has good communication skills, is organised and assertive in dealing with health professionals. The...


  • Romford, Greater London, United Kingdom Barking, Havering and Redbridge University Hospitals Trust Full time

    An exciting part time opportunity has arisen for a highly motivated and enthusiastic individual to join our fast-paced Endoscopy Unit as a Patient Pathway coordinator.You must be extremely organised with meticulous attention to detail, you will liaise at all levels with clerical, medical and nursing staff. Knowledge of Medway and waiting list procedures...


  • Romford, Greater London, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    You will have experience in theatre scheduling and outpatient bookings would be an advantage in this challenging but rewarding role. The main duties for this role would be to support the Service Manager and Patient Pathway Manager with the day-to-day activities in running the urology department whilst maintaining and prioritising your own workload.The...


  • Romford, Greater London, United Kingdom Division of Surgery – BHRUT NHS Full time

    Job overview An exciting opportunity has come available for a new band 5 Patient Pathway Supervisor (PPS) post. We are looking to appoint an enthusiastic and self-motivated individual to join the Gastroenterology Services at Barking Havering & Redbridge University Hospitals Trust. The services including Gastroenterology, Endoscopy and Upper and Lower GI...


  • Romford, Greater London, United Kingdom Division of Surgery – BHRUT NHS Full time

    Job overview The Outpatients department is seeking a hardworking, attentive Clinic Change co-ordinator, to join the busy Clinic Change team. The main purpose of the Outpatient Clinic Changes Coordinator is to maintain and make amendments to clinic information and clinic structure on the Careflow (PAS) system. The postholder will be responsible for...


  • Romford, Greater London, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    An exciting part time opportunity has arisen for a highly motivated and enthusiastic individual to join our fast-paced Endoscopy Unit as a Patient Pathway coordinator.You must be extremely organised with meticulous attention to detail, you will liaise at all levels with clerical, medical and nursing staff. Knowledge of Medway and waiting list procedures...


  • Romford, Greater London, United Kingdom Barking, Havering and Redbridge University Hospitals Trust Full time

    Patient Pathway Co-Ordinator Required - 12 Month Secondment / Fixed Term hours, 5 days per week. The Neurosciences Department is looking for a full time PPC to support a Consultant Neurosurgeons. You will be responsible for the admissions process for allocated patients. You will be organised, able to work under pressure and be computer literate. Audio typing...


  • Romford, Greater London, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    The Trauma and Orthopaedic/Ophthalmology team have an opportunity for a Patient Pathway Supervisor. The post holder will need to have excellent communication and organisational skills, work well as part of team and be self-motivated. The role will be to support the Senior managers with PTL tracking, reviewing and escalating any capacity issues and supporting...


  • Romford, Greater London, United Kingdom Division of Surgery – BHRUT NHS Full time

    Job overview The Neurosciences Department is looking for a full time PPC to support the Neurosurgery team. You will be responsible for the admissions process for allocated patients. You will be organised, able to work under pressure and be computer literate. Audio typing skills with knowledge of medical terminology are desirable. PPCs are the point of...


  • Romford, Greater London, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    An exciting part time opportunity has arisen for a highly motivated and enthusiastic individual to join our fast-paced Endoscopy department as a Patient Pathway Assistant.To provide administrative support for all team members within the Endoscopy services across sites. Responsible for filing patient information as appropriate. Input patient information on...


  • Romford, Greater London, United Kingdom Barking, Havering and Redbridge University Hospitals Trust Full time

    The Radiology Department is seeking an enthusiastic, motivated and committed Patient Pathway Supervisor to support the provision of an excellent administration service on our Radiology services.This role is concerned with supporting, evaluating and leading staff to provide a quality service which is efficient, stays within financial constraints and provides...


  • Romford, Greater London, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    The Neurosciences Department is looking for a full time PPC to support the Neurosurgery team. You will be responsible for the admissions process for allocated patients. You will be organised, able to work under pressure and be computer literate. Audio typing skills with knowledge of medical terminology are desirable. PPCs are the point of contact for...


  • Romford, Greater London, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    Admissions OfficerBarking havering and Redbridge NHS TrustApplications are invited from enthusiastic, motivated and conscientious individuals with excellent interpersonal skills for this interesting and busy post.As a member of the Admissions Team, you will be the first point of contact for patients to the Department and responsible for the administration of...


  • Romford, Greater London, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    The Neurosciences Department is looking for 2 x PPC (Medical Secretary) to support the team.The role includes but is not limited to audio typing of clinical letters with accurate typing skills, booking of appointments, resolving queries, directing and processing referrals, post and other basic administration duties.This role is based at Queen's Hospital,...


  • Romford, Greater London, United Kingdom Barking, Havering and Redbridge University Hospitals NHS Trust Full time

    Job summary The Division of Surgery at BHRUT, an exciting opportunity has arisen for a talented, highly motivated, proactive team player to join the surgical admin and clerical team as a second Medical Staffing Co-ordinator to join the General Surgery Department. The ideal candidate would have excellent communication skills, be able to work under...


  • Romford, Greater London, United Kingdom Barking, Havering and Redbridge University Hospitals NHS Trust Full time

    Recruitment Advisor, on ext. 5162.Further details regarding the post may be obtained by contacting the manager as per the contact details above.