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Receptionist / Client Care Advisor

3 months ago


Feltham, Greater London, United Kingdom Reed Business Support Full time
_
Are you an animal lover? Do you have strong admin & front of house experience? _

I am recruiting for an experienced
Receptionist/Client Care Advisor for a popular Feltham veterinary practice.

My client is looking for someone who is friendly, bubbly & comfortable with meeting & greeting customers within the practice.

The
Receptionist/Client Care Advisor will assist in the day-to-day organisation of the practice with emphasis on providing a professional service to customers, clients and their pets.


Main Duties:

  • Booking & managing appointments
  • Receiving clients & their pets for appointments, being sensitive to their needs
  • Being able to advise clients accordingly with excellent product knowledge
  • Maintaining the reception area and other frontfacing areas of the practice
  • Bereavement handling offering emotional assistance for clients in sensitive situations

About You:

  • Previous administrative/receptionist experience
  • Pet lover you will be surrounded by pets on a daytoday basis
  • Flexible with a cando attitude

Benefits & Working Pattern:

  • Shift Pattern: Mon-Fri (8:30am5pm & 10:45am7:15pm) + 1 in 3 Saturdays (9am6pm)
  • 28 days annual leave
  • Pension scheme
  • Career development opportunities
  • Fun & supportive team/environment
  • Great transport links