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Food and Beverage Assistant

3 months ago

Fort William, Highland, United Kingdom Caledonian Hotel Fort William Full time

Job Ref:
BES5143

Branch:
Caledonian Hotel Fort William

Location:
Caledonian Hotel, Fort William

Salary/Benefits:
Competitive Salary

Contract type:
Casual

Hours:
Full Time

Posted date:21/03/2024

Closing date:23/04/2024

Who are we?


Coast Country Hotel Collection is a family of over 20 hotels in the UK, operated by Bespoke Hotels, the UK's largest independent hotel group.


Join our exceptional team


We are currently looking for exceptional people to join our team and have a great opportunity for a
Food and Beverage Assistant.


As a Food and Beverage Assistant you will support with the day to day running of the Food service areas and bars to ensure a high level of service is offered to guests.


Key Responsibilities of the role:

  • To serve food and drinks to guests, ensuring requests and queries are responded to in a timely and friendly manner
  • To communicate and work effectively within a team to ensure every guest leaves with the desire to return
  • Ensure all cash, charges, floats and till procedures are carried out correctly (attention to detail is key)
  • To maintain the cleanliness of all public areas

Requirements of the role:

  • A warm and friendly personality
  • Commitment to delivering high levels of customer service
  • Good teamwork skills we want work to be fun for all of our employees
  • Have a genuine interest in providing hospitality to our customers
  • To be able to work well under pressure (Hospitality is very fast paced but don't worry you'll be supported from day one and you'll be just as quick at adapting to your new role)

What do we offer?

  • Competitive salary
  • Excellent ongoing support, training and development
  • 28 days holiday including Bank Holidays per annum
  • Stakeholder Pension entitlement
  • Discounted hotel room rates for you, your friends and family across all UK Bespoke Hotels
  • Food and Beverage discounts at all our hotels
  • Ongoing incentives and rewards
  • Opportunities to move between hotels and grow with the group
  • Meals on duty

More about us:


Coast Country Hotel Collection is unpretentious and welcoming, our locations are by the sea, in the heart of the country, in pretty villages and in vibrant towns.

The brand reflects the best of British - fun, interesting, historic locations; simple, comfortable facilities; warm and friendly hospitality; fun and happy times.

And our people embody these brand values.


Boasting stunning views of Loch Linnhe, and a premium location just two miles from Fort William, the Caledonian Hotel is your perfect base for discovering the Scottish Highlands.

Enjoy the incredible landscapes of Glencoe and the Western Isles as you explore historic sites and the world-famous Highlands hospitality.

After a day exploring the magical mountains and lochs, you'll be able to settle into the hotel's comfortable lounge. Here there's a regular programme of entertainment, including musicians and comedians with a Scottish Highland flavour.

Make sure you allow plenty of time to explore the Fort William area. Take a trip back in time on the Jacobite Steam Train.

Learn more about Bonnie Prince Charlie at the West Highland Museum, or walk up to the Steall Falls, one of Scotland's highest waterfalls, where you'll enjoy incredibly rewarding views after your vigorous walk.

The Caledonian Hotel offers a range of suites, including single, double, twin and family rooms. Some rooms also offer beautiful views over the surrounding lakes. All rooms are fully equipped with everything guests need for a relaxing stay. Room facilities include an en-suite bathroom, hairdryer, linen, tea and coffee maker, a TV and a telephone.


There is also an on-site restaurant at the Caledonian Hotel, so you won't need to travel far to enjoy local cuisine.

The restaurant is famed for its traditional fare, but you'll also find all the old favourites on the menu here.

As well as the restaurant, the hotel offers a bar and snack bar where weary travellers can refuel.