User Experience

2 weeks ago

Skipton, North Yorkshire, United Kingdom Skipton Building Society Full time

Hours:
Full time permanent role - 35 hours per week - Monday to Friday - 9am to 5pm

Flexible Hybrid working from Head Office in Skipton

Salary:

£40,000 Per Annum

Closing Date:
Mon, 13 May 2024

UX Designer


Are you passionate about creating intuitive digital experiences? Eager to dive into user behaviour and motivations? We're on the lookout for a UX Designer to join our digital team.


You'll be the creative innovator behind our digital experience, mapping journeys and creating designs that enhance our members' lives, making their experiences smoother and more enjoyable.

Collaborating with various teams, you'll delve into user needs and bring them to life in your designs.


Your role will be crucial in helping to deliver cutting edge digital products to our customers, evolving our online presence and ensuring users are able to meet their goals quickly and efficiently.

Sound good? We'd love to hear from you

What Will You Be Doing?


At Skipton, there's always something to be getting involved in, and this role is no different- You'll collaborate with product managers, developers, and stakeholders to define project requirements and objectives.- Be involved in user research and analysis to gain insights into user behaviours, preferences, and pain points.- Create wireframes, prototypes, and user flows to visualise design concepts and interactions.- Iterate on designs based on feedback, usability testing, and data-driven insights.- Ensure consistency and coherence across all digital touchpoints, adhering to brand guidelines and design standards.

What Do We Need From You?

As a UX Designer at Skipton Building Society, we're looking for someone who can bring that innovation, passion, and energy to the team

Here's what we're after:

  • Design expert: From wireframes to prototypes, you know your way around crafting solutions and bringing ideas to life
  • User Advocate:
You're all about understanding their quirks, needs, and what makes them tick

  • Team Player:
Collaboration is key. You'll be tag-teaming with researchers, developers, and others, so being a good communicator is a must.- A

Creative Storyteller:
You're not just presenting data; you're telling a story. Understanding the user and journey is critical.- Problem-Solver: You're not afraid to dive into problems and come out with solutions

  • Proactive & Organised:
Keeping all those projects on track isn't easy, but you're on it

  • Always Learning:
The design space is always changing, so you're always hungry for new knowledge

  • Knowledge sharer:
You're eager to share your experience and help more junior members of the team develop their skills.

If you're ready craft designs and drive exceptional user experiences, then we want you on our team

Who Are We?


We're the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation.

We don't have shareholders; we're owned by our members.


Our colleagues say Skipton's a great place to work, with superb benefits, and you could be one of them; bringing with you new ideas on how we can keep customers at the heart of what we do.

This role is within the User Experience function in our Digital team. The growing team consists of User Researchers, UX Designers, Service Design, Customer Empathy & Journey Design Specialists.


We collaborate with teams across the Society so we can design seamless experiences across every touch point, by gaining a deep understanding of the needs of our members' we can influence and drive continuous improvements to their experience.

We're not just another building society, and this role is not just another job.

Whatever your background, and whatever your goals, we'll help you take the next step towards a better future.

What's In It For You?

Skipton values work/life balance and we are proud to support hybrid and flexible working, where possible. We have a newly refurbished head office which offers a vibrant and collaborative working space.

We have a range of other benefits available to you including;- Annual discretionary bonus scheme- 25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days- Holiday trading scheme allowing the ability to buy and sell additional annual leave days- Matching employer pension contribution (up to 10% per annum)- Colleague mortgage (conditions apply)- Salary sacrifice scheme for hybrid & electric car- A commitment to training and development- Private medical insurance for all our colleagues- 3 paid volunteering days per annum- Diverse and inclusive colleague networks available for you to join including our Carers and Pride Alliance groups- We care about your health and wellbeing - we provide a range of benefits that support this including cycle to work initiative and discounted gym membership

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